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Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
While the bed was very comfortable, the rest of the property could use an update. No hair dryer, shampoo, etc in the bathroom. The kitchenette sink was rusted. The bathroom had peeling paint. If it hadnt been so late when we arrived, we would have gone to another hotel.
Business response:
DearErin, Thank you for the feedback. We acknowledge the concerns raised regarding your recent stay at our hotel. We sincerely apologize for any disappointment caused, as it is never our intention to fall short of our guests' expectations. Please be assured that we are committed to addressing these issues and taking appropriate measures to ensure an enhanced experience for all our guests. Should your future travel plans bring you back to the city, we hope for the opportunity to provide an improved stay.Sincerely,Hotel Manage... read more
Centrally located and near the freeway (that you cannot hear)
Its a serviceable place. The walls are a little thin though between units. The rom next to me had loud maybe drunk people banging around and woke me up around 2:00 am...that isn't the hotels fault. I pounded on the wall and they got quieter. It's clean and comfortable.
Business response:
DearGraham, We are delighted that you selected Extended Stay America for your recent stay in the city, and we are genuinely pleased to note the positive aspects of our hotel that you highlighted. For future visits, please feel free to reach out to our front desk if you need any assistance during your stay. Your business is highly valued, and we hope to be your preferred choice whenever you are in the area. Sincerely,Hotel Management
This is the second time we have stayed at one of your hotels. Love the bed but hate the fact that we alway have to ask for coffee cups. Could you stock at least 2 foam cups in a unit. That would be really helpful
Business response:
Dear Mary, We are delighted to read this was your second stay with us. That's the highest praise we could ever receive from you. We appreciate your compliments and suggestions for improvement. Your comments are invaluable to us as we continually strive to enhance our guest experience. We hope to welcome you back in the near future to provide you with an even better experience.Sincerely,Hotel Management
I really enjoyed staying there
The place is clean and well kept. The staff are very friendly and helpful. I have a great experience there.
Business response:
Dear Marie, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Our team is dedicated to maintaining high standards, and your feedback is a wonderful validation of their hard work. We are excited to have the chance to impress you once again during your next visit to Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,459 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.