This profile has been claimed by the business owner or representative.
Extended Stay America - Pleasant Hill - Buskirk Ave.
- Hotels
- Pleasant Hill, CA
About this business
Location details
3220 Buskirk Ave., Pleasant Hill, CA, 94523, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Will not stay here again! It was not as clean as I expected. I had to ask for dishes and they ran out of cups.
Business response:
Dear Paula, Thank you for your feedback. We regret that your experience did not meet expectations, particularly regarding cleanliness and the availability of basic amenities. This is not the standard we aim to provide, and your comments will be shared with our team to help improve service and preparation. We appreciate your feedback and hope to have the opportunity to offer you a much-improved experience in the future. Sincerely, Hotel Management
Diluted talk 6.5 Keeping it real I don't operate a camera much and if there were an area that needs investment it's laundry and lack of depth in this potentially break even space. I'm putting together a slide show and on my next review will detail with any luck what a crucial piece the ideal "travelers laundry" should be
A pleasant stay at Extended Stay The lobby has a friendly and helpful vibe yet it works like a well oiled machine. Communications were at a high level and things went well so many times. Extended Stay caters to a diverse crowd of travelers way better than the others. I enjoyed the interaction and my needs were met and exceeded by the staff at this Pleasant Hill / Concord / Walnut Creek location.
Business response:
Dear Kevin, Thank you for your insightful feedback. We are pleased to learn that you had a positive experience and that our team’s communication, efficiency, and attentiveness made a significant impact. It is rewarding to know that our commitment to serving a diverse range of travelers has been recognized and appreciated. We look forward to the opportunity to welcome you back to Extended Stay America in the near future. Sincerely, Hotel Management
Constante olor de marihuana Todo el tiempo hubo un olor a marihuana en los pasillos. Entiendo que son libres de fumarla, pero no debería ser permitido dentro de las instalaciones del hotel porque no todos los huespedes queremos estar respirando ese olor.
Business response:
Dear Carmen, Thank you for your feedback. We’re sorry the atmosphere in the hallways impacted your comfort. We understand how important it is for all guests to feel comfortable, and your comments have been noted so we can work on improving the overall environment. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back for a more enjoyable experience. Sincerely, Hotel Management
I have Been here for a couple months hotel is clean nice area located by everything staff is nice and friendly excellent customer service from Manager Raj, Zee,Garret, and the rest of the staff.deffinately extending my stay
We love to stay again each time
Business response:
Dear Janel, Thank you for your kind feedback. We are pleased to learn that you consistently enjoy your experience with us at Extended Stay America. It is always a privilege to have you as our guest. We sincerely appreciate your ongoing support and look forward to welcoming you back on each visit. Sincerely, Hotel Management
The formula It's the formula of Extended Stay's that is efficient, comfortable and reliable.
Great!
Business response:
Dear John, We are thrilled to hear you had a great stay—thank you for the perfect rating! It is always rewarding to know we met your expectations, and we’re glad your visit was a positive one. The team at Extended Stay America appreciates your support and looks forward to welcoming you back whenever your travels bring you our way. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Pleasant Hill - Buskirk Ave.
How is Extended Stay America - Pleasant Hill - Buskirk Ave. rated?
Extended Stay America - Pleasant Hill - Buskirk Ave. has a 3.3 star rating with 2,519 reviews.
When is Extended Stay America - Pleasant Hill - Buskirk Ave. open?
Extended Stay America - Pleasant Hill - Buskirk Ave. is open now. It will close tomorrow at 12:00 a.m.