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Extended Stay America - Portland - Beaverton
- Hotels
- Beaverton, OR
About this business
Location details
875 SW 158th Ave., Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Black hairs in the sink and tub. Bed crunched when you laid down. Low on TP so it was sparingly handed out for a few days. At least one person very obviously living in their car in the parking lot. Felt bad for the couple of girls that worked there and tried their best to maintain what they had to work with in their job. Trying to settle in for the evening and hear over loud speaker the sheriff's office announcing a search warrant and look out to see more than a dozen officers in riot gear. It took more than 20 minutes to fi... read more
Business response:
Dear Michelle, Thank you for your recent visit and your feedback. We sincerely apologize for the multiple issues you had while staying with us. Our team strives to ensure each guest has an exceptional visit; therefore, we truly regret this was not your experience. Thank you for bringing this to our attention as we continually strive to improve. We would love the opportunity to provide you with the hospitality you deserve and which you have come to expect from our brand. Thank you again, and we wish you all the best.Sincerely... read more
Don’t recommend! First time I stayed there it went great girl in the front desk was very nice and helpful. Second time was just 4 days after a different girl in front desk was super rude the room we got the air conditioner wasn’t working there was left over food bags from previous visitors shows you how much they actually clean and worst part is is was full of ants or bed bugs soon as you step off the bed we would have 5-6 bugs already on us won’t be going back ever again.
Business response:
Dear Sarah, Thank you for bringing this to our attention. We take these matters very seriously and will take the necessary actions to ensure this is properly addressed.Sincerely,Hotel Management
Staff was rude and would not give us extra towels for the second day of our stay. Oh well, it’s cheap for a reason.
Business response:
Dear Chad,Thank you for sharing your feedback. We sincerely apologize for the lack of courtesy you experienced from our staff, as this is not the level of service we strive to provide. Your comments will be addressed with our team to ensure better service in the future. We understand your disappointment and will work to improve both our service and guest experience. We appreciate your input and hope to offer you a better stay in the future.Sincerely,Hotel Management
I hate leaving bad reviews but this place was bad. The first room we stayed in smelled of wet dog and felt humid and gross. The toilet was broken, the TV didn't turn on, the shower stopper was hanging on by a thread and the shower itself was disgusting. The person working was very pleasant. I told them if the toilet and TV and they promptly moved us to a different room. It was obvious this room was an upgrade as the carpet floors were hardwood instead. The permeating wet dog smell was gone and the toilet and TV worked but th... read more
Business response:
Dear Katrina,Thank you for taking the time to provide your feedback. We sincerely apologize for the numerous issues you encountered during your stay, including the cleanliness and maintenance concerns. We strive to ensure that all our rooms meet high standards, and it is clear we fell short. Your comments are important to us, and we will address these issues with our team to prevent future occurrences. We appreciate your acknowledgment of our staff's efforts to assist you and will work on improving our facilities. We hope yo... read more
Rooms decent Staffsokay but stained sheets and towels
Business response:
Dear Kurrin,Thank you for taking the time to share your feedback. While we are glad to hear you found the room decent and our staff satisfactory, we sincerely apologize for the issue with the stained sheets and towels. This is certainly not the standard we strive to maintain, and we will ensure that our housekeeping team addresses this immediately. Your comments are important to us, and we will work hard to ensure that future stays are more comfortable. We hope to welcome you back for a better experience in the future.Sincer... read more
Frequently asked questions about Extended Stay America - Portland - Beaverton
How is Extended Stay America - Portland - Beaverton rated?
Extended Stay America - Portland - Beaverton has a 3.3 star rating with 2,273 reviews.
When is Extended Stay America - Portland - Beaverton open?
Extended Stay America - Portland - Beaverton is open now. It will close tomorrow at 12:00 a.m.