This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Beaverton
- Hotels
- Beaverton, OR
About this business
Location details
875 SW 158th Ave., Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Unfortunately they did not see I booked an ADA room because I am disable but celena was able to get me in room 322. So the next day I wanted to stay a few more nights. And they John the general manager said all I would have to do is come to the office and give them my id and credit card. I then explain the situation that I am disable and was just released from the hospital from having my hips replaced and that it took me 15 minutes to walk to my room 322 yesterday. I asked John if they could come to my room and I would give ... read more
Business response:
Dear Anthony, Thank you for taking the time to share comments about your stay. We strive to deliver exceptional service consistently and are pleased to know Celena was of great help. However, we apologize for your disappointing experience. We ensure these issues are not repeated in the future. We hope you will give us another chance to prove our commitment to providing outstanding service to every guest.We look forward to welcoming you back to our hotel.Sincerely,Hotel Management
Inside was not the cleanest place needs updating
Business response:
Dear Meka,Thank you for your feedback. We regret that your stay was marred by cleanliness and maintenance issues. This is certainly not the experience we aim to provide, and your comments about the need for updating will be shared with our team for review and improvement. We apologize for any inconvenience caused and appreciate you bringing these concerns to our attention. Our goal is to offer a comfortable and welcoming environment, and we hope you will consider staying with us again in the future so we can provide a better... read more
Very out dated and not what I expected.
Business response:
Dear Tamara,Thank you for your feedback. We regret that your stay did not meet your expectations. Your comments are valuable to us and will help guide our efforts to enhance our accommodations. We are committed to ensuring a comfortable and satisfying experience for all our guests. We hope you’ll consider staying with us again so we can have the opportunity to provide you with the quality experience we are known for.Sincerely,Hotel Management
I have atayed at this property at least a dozen times in the past year and
Business response:
Dear Kimberly, Thank you for your continued loyalty and for sharing your feedback. We sincerely appreciate your frequent visits over the past year. If any aspects of your recent stay did not meet your expectations, please accept our apologies. Your feedback is invaluable to us, and we are committed to ensuring that your future visits are more enjoyable.Sincerely,Hotel Management
Not great The receptionist was friendly. The room smelled of stale smoke and wasn't cleaned properly. The bed was sagging and uncomfortable. Stay somewhere else.
Business response:
Dear Kristin, Thank you for your feedback. We are pleased to hear that our receptionist was friendly, but we regret that your stay did not meet expectations. We apologize for the issues with the room's cleanliness, odor, and the bed's condition. Your comments are valuable, and we will address these concerns with our housekeeping and maintenance teams to ensure improvements. We hope you will consider staying with us again so we can provide you with a better experience.Sincerely,Hotel Management
I booked for one night and the manager was mad because I came in late. I had to stay in a truck strop because he won’t allow me to get a room
Business response:
Dear Roman, Thank you for bringing this to our attention. We apologize for the inconvenience you experienced during your visit. It is our priority to provide a welcoming and accommodating environment for all our guests. We regret that this was not your experience. Your feedback has been shared with the management team to ensure such situations are handled more appropriately in the future. We hope to have the opportunity to provide you with a more positive experience in the future.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America - Portland - Beaverton
How is Extended Stay America - Portland - Beaverton rated?
Extended Stay America - Portland - Beaverton has a 3.3 star rating with 2,273 reviews.
When is Extended Stay America - Portland - Beaverton open?
Extended Stay America - Portland - Beaverton is open now. It will close tomorrow at 12:00 a.m.