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Extended Stay America - Portland - Beaverton
- Hotels
- Beaverton, OR
About this business
Location details
875 SW 158th Ave., Beaverton, OR, 97006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Arrived and was transferred to tri other sister properties as the original gas water damage. The room were not clean or stocked and the grounds were dirty with past guest trash everywhere! Won’t stay here ever again
Business response:
Dear collet, We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Your feedback is genuinely concerning, and we want to assure you that this does not reflect our usual standards. We are actively addressing the issues you've raised with our housekeeping and maintenance teams to ensure a more positive experience for our guests in the future. We regret falling short of your expectations and hope you will consider giving us another chance to provide you a more pleasant stay.Sincerely,... read more
When i arrived to check in they told me they had water damage and didn’t have a room for me so they had to get me a room at a different hotel, I feel like they should have called me to let me know before I drove there
Business response:
Dear Amanda, Please accept our sincere apologies for not meeting your expectations regarding the room you booked. We understand that the unexpected change in accommodation plans can be inconvenient, and we apologize for any frustration it may have caused. Thank you for bringing this to our attention; remedial steps within the concerned departments are underway to ensure future guests are not similarly impacted. We are wholly committed to regaining your trust and confidence, and we hope you give us another opportunity.Sincere... read more
Not at all pleased. The rooms are clean but very dated. The kitchen counter was cracked and had stains. The only trash can in the whole room was in the kitchen. None in the main area or the bathroom. The complimentary toiletries were bargain basement garbage.
Business response:
Dear Matthew, Thank you for taking the time to evaluate our hotel. Please accept our apologies for your allotted suite not being up to your expectations and for any inconvenience this undoubtedly caused. We strive to provide well-maintained suites for all our guests, and we certainly understand how frustrating it can be when such issues arise. Please be assured we will address these issues with the concerned individuals for improvement, and we hope you will allow us to make it up to you on a future visit.Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America - Portland - Beaverton
How is Extended Stay America - Portland - Beaverton rated?
Extended Stay America - Portland - Beaverton has a 3.3 star rating with 2,274 reviews.
When is Extended Stay America - Portland - Beaverton open?
Extended Stay America - Portland - Beaverton is open now. It will close tomorrow at 12:00 a.m.