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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Let us check in before 3pm. Nice service from front desk. However, in the room, missing a lot of basic materials. Requested some from front desk. Noise from neighbor room at night. Good price and convenient location to I-84
Business response:
Dear Lin, Thank you for your detailed feedback and for recognizing our front desk team for their friendly service. We're glad you found our location convenient and the pricing reasonable. We apologize for the missing room essentials and any disturbance caused by noise from neighboring rooms. Your requests should have been addressed promptly, and we’ll follow up with our team to ensure better preparation and quicker response. Your comments are valuable and help us improve the overall guest experience. We appreciate you choosi... read more
me and my boyfriend went to portland for 2 days and the extended stay america suite was perfect. very quiet and relaxing. room was exactly what the pictures online showed. they make it as homey as possible. including a fridge, a stove/oven, a microwave , a sink, a queen size bed, a nice bathroom and a nice view from our room. would 100% recommend to anyone not from around the area. very comfortable and great!!
Business response:
Dear Jazmin, Thank you for your wonderful review and for choosing Extended Stay America for your trip. We’re thrilled to hear that you and your boyfriend enjoyed a quiet, relaxing stay and that the room met your expectations based on the photos. It’s great to know you felt comfortable and appreciated the home-like amenities, including the full kitchen, spacious layout, and scenic view. Your kind recommendation means a lot to us and motivates our team to keep delivering exceptional service. We look forward to welcoming you ba... read more
Great manager response to unfortunate circumstance The first room we were assigned at check in was in terrible condition and reaked of cigarette smoke. I spoke with the counter person, and the manager, and they were able to reassign us to another room that was spotless. The beds are hard and the sheets were rough, but with medical & dietary restrictions, having the kitchen when I travel is a must.
Great stay, graduation gathering- multiple rooms. The rooms are very clean with everything you need, we had a refrigerator and cook top, very handy! Beds are comfy and staff was professional and accommodating. I booked several rooms for my family for a graduation and everything was exactly as promised. We will use this hotel again whenever we are in the area.
Business response:
Dear Kimberly, Thank you for your wonderful feedback and for choosing our hotel for such a special occasion. We’re thrilled to hear that you and your family had a great stay and found the rooms clean, well-equipped, and comfortable. It’s great to know the in-room refrigerator and cooktop added to your convenience, and that our staff provided professional and accommodating service. We’re especially glad everything met your expectations during your graduation gathering. Your trust and satisfaction mean a lot to us, and we look... read more
Everything is great
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 3.4 star rating with 666 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.