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Extended Stay America - Portland - East
- Hotels
- Portland, OR
About this business
Location details
3013 NE 181st Ave, Portland, OR, 97230, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Room was nice except I think a herd of elephants rented the room above me. Disappointed no hair dryer or coffee maker in room. States breakfast included but don't really consider instant oatmeal packets and nutrigrain bars as breakfast. Won't be staying here again, really disappointed that Quality Inn was turned into apartments!
Business response:
Dear Marlane, We sincerely apologize for the noise disturbance and the absence of certain amenities like a hair dryer and coffee maker. We understand your disappointment with the breakfast offerings and the property’s changes. Your comments are important, and we are working to improve our services and guest experience. We appreciate your honesty and hope you’ll consider giving us another chance in the future. Sincerely, Hotel Management
Would stay again.
Business response:
Dear Norma, Thank you for your positive feedback. We are delighted to hear that you would stay with us again. It’s our goal to provide a comfortable and enjoyable experience for every guest, and knowing that we met your expectations means a lot to our entire team. We look forward to welcoming you back to Extended Stay America on your next visit and continuing to provide you with excellent service and hospitality. Sincerely, Hotel Management
Very nice this is my home away from home
Minimal breakfast. Coffee, nutrigrain bars, muffins.
Business response:
Dear Angie, Thank you for sharing your feedback regarding our breakfast offerings. We understand that our current selection of coffee, Nutrigrain bars, and muffins is minimal, and we appreciate your input as we continually strive to improve our guest experience. Your comments help us evaluate ways to enhance the variety and quality of our breakfast options. We hope you will consider staying with us again, and we look forward to providing you with an even better experience in the future. Sincerely, Hotel Management
Not what I expected It was a good stay all in all but I am disappointed that they didn't explain that their breakfast consisted of coffee, small muffins and breakfast bars. Didn't even have yogurt.
Business response:
Dear Guest, We apologize for any confusion regarding our breakfast offerings. We understand how important it is to provide clear information about the amenities we offer, and we will work to better communicate the details of our breakfast options in the future. We appreciate you bringing this to our attention and will use it as an opportunity for improvement. We hope to have the pleasure of welcoming you back soon!Sincerely,Hotel Management
Very clean and comfortable room to stay in while looking for an apartment. Having a kitchen is convenient and the staff have been very kind and helpful.
Very nice stay.
Business response:
Dear Guest, Thank you for posting your review. We are so glad we exceeded your expectations and that you thoroughly enjoyed your time with us. Our goal is to provide an exceptional experience for each guest, so your comments will be shared with our team! Thanks again for your review, and we hope you will choose Extended Stay America again.Sincerely,Hotel Management
Staff was very friendly and professional
Frequently asked questions about Extended Stay America - Portland - East
How is Extended Stay America - Portland - East rated?
Extended Stay America - Portland - East has a 3.4 star rating with 673 reviews.
When is Extended Stay America - Portland - East open?
Extended Stay America - Portland - East is open now. It will close tomorrow at 12:00 a.m.