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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The couch was not very comfortable and no DVD player.
Business response:
Thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you had a pleasant stay with us. However, we regret not meeting all of your expectations. We value your feedback and look forward to welcoming you back soon. Sincerely, Hotel Management
Business response:
Gena, we are delighted you had a great stay at Extended Stay America. Thank you for the kind rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Business response:
Jack, thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure to accommodate you, and we look forward to welcoming you back soon. Sincerely, Hotel Management
They didn't clean the room for all 3 days while I was staying at the hotel. Not too happy about that.
Business response:
Thank you for being our guest. Although you had an overall pleasant stay with us, we are sorry for the issue you had and regret the inconvenience caused. Keeping the well-being and safety of our guests in mind, we have modified our housekeeping processes at this time to provide you with choices for when and how we clean your room. Our front desk is available to make arrangements based on your requirements. We are sorry if this was not communicated with you earlier. We hope to welcome you back so that we can provide you with ... read more
never again From the get go this hotel gave me doubts, I booked with Hotels.com, went in showed the clerk my reservation got handed my key. about two hours later a maid walked into my room, when I asked her what she was doing she said the room was to be cleaned as it was not supposed to be occupied, come to find out the clerk never registered me as checking in, I asked for a room near the elevator due to mobility issues which are very clear and was given a room that was not disabled accessible but was also in the middle of t... read more
Business response:
Gary, thank you for your review. We are sorry we were unable to accommodate you in the room of your choice and for the negligence of one of our front desk associates. Your feedback has been discussed with the appropriate team members to make sure we are more diligent in our efforts moving forward. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management
they advertised free breakfast in the morning, but "due to Covid...." non were served, there wasn't even coffee in the lobby
Business response:
Thank you for your review. We regret your disappointment with our grab-and-go breakfast not being available during your stay due to the current circumstances. Please know we have updated information on our hotel's website so our guests can be aware of what we offer currently. On behalf of everyone here, we look forward to welcoming you back soon for a much better experience. Sincerely, Hotel Management
Enjoyed out stay, very quiet place and neighborhood. Great location for eats and shopping.
Business response:
Thank you for your recent stay at Extended Stay America. We are happy you enjoyed your visit to our hotel. We are also glad you loved our convenient location close to food and shopping. Thank you also for your feedback, and we hope to welcome you back soon. Sincerely, Hotel Management
Cleanliness, it seemed dirty also the container the dishes were brought in wasn’t clean.
Business response:
Thank you for your review. We apologize for the cleanliness issues you encountered while you were here. Your feedback has been relayed to our housekeeping team, and we will make sure steps are taken so this doesn't happen again. Please consider giving us another opportunity to provide you with the exceptional experience you deserve. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,343 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.