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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property is nice.
Loved the room
Business response:
Dear Deborah, Thank you for staying at Extended Stay America. We are delighted to learn how much you enjoyed your guest room and slept well during your visit. Our staff does a fantastic job maintaining our accommodations, and sharing your kind remarks with them will be a pleasure. We appreciate your generous review and hope you will be back to revisit soon. Sincerely,Hotel Management
Me gusto todo lo del hotel
Staff is great , is very understanding and a wonderful. The only thing I didn't like was the fact that their breakfast sucks or it's just muffins granola bars and coffee with not very good creamer and they only put it out until 9:30 from 6:30 I definiteley think they need to put fresh fruit or something like that out
Business response:
Dear Amber sea, We apologize for the inconvenience you experienced with the variety of breakfasts being offered. We will share this with the appropriate leaders so that they are aware of our guest's wishes regarding the breakfast choices. We appreciate your kind remarks regarding the friendly hospitality that you received from our staff. Thank you for taking the time to tell us about your stay. We hope to welcome you back soon!Sincerely,Hotel Management
The receptionist helpful. Breakfast nothing special.
Business response:
Dear Wilma, Thank you for leaving a review; we appreciate your feedback. Although, you had a pleasant stay and were pleased with our attentive and friendly staff. We understand your disappointment with the breakfast choices not meeting your taste and will pass these comments to the concerned individual. Please return to stay with us again for a better experience. Sincerely,Hotel Management
Good staff, quiet, laundry area, on a bus line. Not fancy, but good for the price.
Business response:
Dear Michael, We appreciate you choosing to stay at Extended Stay America and writing a review. It's great to know you had a wonderful stay and enjoyed all we offer at such a great value! Thank you for your wonderful comments about our comfortable rooms, friendly and accommodating team, and many valued amenities. Your feedback is much appreciated, and we hope you will revisit us soon. Sincerely,Hotel Management
Disappointing Customer Service The staff was less than friendly. The late night telephone buzzer doesn’t even work. We were waiting 15-20 minutes to be let in because the lady in the back couldn’t hear us and then she was not nice on top of the whole ordeal.
Business response:
Dear Richard, We apologize for the inconvenience you faced due to the issues with our staff and communication. This is not the level of service we strive to provide. Your feedback is valuable, and we are addressing the problems with the telephone buzzer and staff behavior. We're committed to ensuring a more efficient and pleasant experience for our guests. Your comments will guide us in improving our service and communication processes. We appreciate your patience and hope to have the opportunity to welcome you back for a mu... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.