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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Buena
Very nice property
Business response:
Dear Ronald, We appreciate you taking the time to leave your generous rating regarding your recent visit to Extended Stay America. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. It is a pleasure to know your enriching stay and how much you enjoyed our beautiful, well-maintained property. We appreciate your patronage and hope that we will have a chance to host you again in the future. Sincerely,Hotel Management
Nice
Bye
Business response:
Dear Robert, Thank you for sharing your rating. On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. We never want to disappoint any of our guests, so we are sorry for your concerns during your stay. We hope to have another chance to provide you with the outstanding hospitality you should receive whenever you are our guest. Thank you for choosing us, and we hope you will visit again soon.Sincerely,Hotel Management
I checked out a coffeemaker for my room but in the morning when I went to make coffee, I found the old filter and grounds all dried up in the coffeemaker. It was never even checked or cleaned before passing it off to me. I tried to clean it and use it but it made nasty tasting coffee. Very disappointing that no one checked it before giving it to me.
Business response:
Dear Rose, We sincerely appreciate your feedback. We sincerely apologize for the inconvenience caused by the unclean coffee maker. We will be taking the necessary steps to ensure that this does not happen again in the future. Thank you for bringing this to our attention. We hope you will consider giving us another opportunity to host you, and we look forward to providing you with the flawless experience you deserve.Sincerely,Hotel Management
Great location close to everything stores in Hillsboro
Business response:
Dear Jesse, We are overjoyed to read that you had such a pleasant experience with us at Extended Stay America. We work hard to ensure a fulfilling visit for our guests, and we are glad we made this happen for you with our excellent location. It was our pleasure hosting you, and we hope to welcome you again soon.Sincerely,Hotel Management
Low budget condition hotel The exterior of the hotel looks great, lobby is fine too, however, the room hallways and rooms are terrible. They look like an old Motel 6. The rooms have very old run down furniture, beds feel terrible, like $20 mattresses, and the carpet in the room and hallways need to be replaced bad! The hallways and rooms need a COMPLETE renovation, just too old and nasty!! The area is nice, but hotel is run down!!
Business response:
Dear Jennifer, Thank you for choosing our hotel for your visit to the city. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. Your comments about the condition of your room have been duly noted, and we are committed to enhancing the overall guest experience by addressing these concerns. We hope to serve you better in the future and provide you with a more enjoyable stay that reflects the high standards we aim to uphold. Sincerely,Hotel Mana... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.