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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
We appreciate your gracious rating about your stay at Extended Stay America. It means a lot for us to learn that we were on par with your expectations. Thank you for being our guest, and we look forward to your future visit. Sincerely, Hotel Management
I had to wait for 10 mins for Hotel staff to come out of their staff-room. They oversold so we couldn't get the suite we reserved; instead they gave us two adjacent rooms. Then magnetic card didn't work; I tried to call main-desk, but nobody picked. I had to make 2 trips to reception to have it working. Staff though was friendly.
Business response:
Thank you for providing candid feedback about your stay. We apologize for the mix-up with your room and the inconvenience this caused you. Our goal is to provide exceptional service to our guests, and we're sorry this was not your experience. We are reviewing the situation as a training tool to improve our procedures and to ensure this does not happen again. We hope we have the opportunity to make it up to you on a future visit. Sincerely, Hotel Management
Quiet, but had to ask for bedding for pull out coach and found a used soap bar in the shower. But overall was a pleasant stay
Business response:
Jenni, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management
It’s close to the shopping mall and clean. You can’t expect breakfast,just only coffee and muffins, otherwise are so good.
Business response:
Thanks so much for the nice review. We are pleased everything went well for you during your visit and that our wonderful location made it even better. Your feedback in regard to grab-and-go breakfast will be shared with our Brand Leaders. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Nice hotel ! This is a very clean and comfortable hotel - the suite was excellent. I didn't realize that you don't receive housekeeping services for only a 4 night stay but we had everything we needed and it didn't even turn out to be an issue.....worth paying a little less for less service.
Business response:
Mark, thanks for choosing to stay at Extended Stay America. We are happy to know your stay with us was enjoyable and that you were impressed with our top-notch service and facilities. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Business response:
Erika, thank you for choosing Extended Stay America and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Nice and comfy Great hotel just outside of Portland. Lots of food choices and the drive is beautiful.
Business response:
Thank you for staying at Extended Stay America. We are delighted you had a great time here and that you liked our excellent location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Sadly disappointing room - but great desk staff I stay in a lot of hotels, including many with kitchenettes, but this was my first extended stay hotel experience. I was surprised and disappointed that the kitchen was not equipped whatsoever - even though the website advertised that it would be. When I did get the supplies that I requested it was very limited. The main reason I chose this hotel was to write a blog piece on cooking three meals in a hotel. Unfortunately I was extremely limited and not at all happy with the resu... read more
Business response:
Chantil, thank you for reviewing your stay. Although you liked our front desk service, we are truly sorry for the issue you had with the kitchenware and the inconvenience it caused. Your feedback has been shared with the appropriate individual to restock the kitchenware appliances so that our future guests never encounter the same. Also, your concerns with regards to our grab-and-go breakfast have been shared with our Brand Leaders so they have knowledge of our guests' desires and will assist them in determining new future o... read more
Room was clean and quiet. Staff was very friendly. Close to food and places to shop.
Business response:
Thank you for taking the time to share your experience at Extended Stay America. We are delighted to know you liked your well-appointed room and were impressed with the courteous service provided by our staff. On behalf of everyone here, we invite you to visit us again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.