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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Horrible family weekend My king suite had no air. Upon arrival I checked in and headed straight to the room and turned on the air. It was 87degrees in the room when we arrived. My husband set the temp to 65 and we left for several hours. The coolest our room ever got was 82 degrees. I mentioned it to front desk and she told me there was nothing that could be done since the hotel was booked full and maintenance doesn't work weekends. She took my room number and told me she would try to contact the manager. I came back a few h... read more
Business response:
Rachel, we are disappointed to read your feedback, and we apologize for your less than stellar stay. Our team prides itself on delivering wonderful hospitality, so we're sorry this was not your experience with us. Rest assured that we take these reviews seriously and then fine-tune procedures to help ensure we do not repeat mistakes. We have noted your concern and have informed the same to the maintenance team to ensure its immediate rectification. We hope you will consider giving us another chance so we can make this up to ... read more
Hotel was run down and dirty - stairwells and entrances looked like they hadn't been cleaned in weeks. Room was ok, but also run down. Shower was difficult to turn on/adjust, and beds were very hard and uncomfortable.
Business response:
Katherine, thanks for being our guest. We apologize for the maintenance and cleanliness issue your encountered while here. Your concerns have been shared with the respective teams in an effort to improve our service and facilities. We hope you will consider giving us another opportunity so that we can provide you with an improved visit. Sincerely, General Manager
Nice Clean Nice staff. Very clean hotel and room. There are microwave, refrigerator and electric stove. People fact for stay
Business response:
Alex, thank you for making Extended Stay America a part of your travel plans. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff. Reviews such as yours mean a lot! We look forward to welcoming you back. Sincerely, General Manager
Quick and easy Room was large and accomadated our overnight stay. There was 4 of us. 3 adults 1 kid. No glasses or dishes in the room. Lots of places to eat or grab coffee within walking distance shopping too.
Business response:
It was a pleasure to have you as our guest at Extended Stay America. We are happy to read you liked your room and that our location was perfect for your needs. I would also like to inform you that to ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk. Thank you for choosing to stay with us. We hope to have the opportunity to welcome you back. Sincerely, General Manager
Nice hotel in good shopping land eating location The price of the room with living room and kitchen is perfect and super spacious. My family loved the hotel. We will surely stay here again.
Business response:
Vince, thank you for staying at Extended Stay America. We are delighted to read you and your family liked our convenient location and affordable rates as well as your comfortable room. We look forward to welcoming you all back soon. Sincerely, General Manager
I thought that it was hotel. But it was different from the hotel. It is not a hotel to stay at business.
Business response:
Hiroshi, thank you for choosing us and letting us know your overall visit was pleasant. However, I am sorry for not meeting your expectations and regret the inconvenience it caused. We hope you will consider a return visit as we would love the opportunity to make it up to you. Sincerely, General Manager
Refresh at the Best The room was amazing, James was at the counter when I came in at 9pm, having traveled a very long way and he read the situation right. Get this girl a room so she can sleep. Very nice guy. The room was spacious and comfortable and just what I was looking for!
Business response:
Thank you for your wonderful review of Extended Stay America. We are delighted to read you loved your comfortable room and our courteous service. I will be sure to share your compliments with the entire team, especially James. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, General Manager
It was a little disappointing due to the pool not being opened due to maintenance being done that was the only reason we decided to stay there, wish they would've told me when I made reservations.
Business response:
Gloria, thank you for staying at Extended Stay America. We are glad your overall visit was pleasant, but we are sorry you were not able to enjoy our pool this time and the inconvenience it caused. We hope you will give us another chance so we can serve you much better. Sincerely, General Manager
NIce rooms very roomy, have kitchens, very quiet for being on a busy street. Great shopping and resutrants across the street, and Starbucks next to the parking lot!!
Business response:
Machelle, thank you for choosing Extended Stay America for your stay. We are pleased you enjoyed our excellent location, and we are fortunate to have so many choices for shopping and dining nearby. Thanks again for sharing your review, and we look forward to welcoming you again whenever your travels bring you back to our area. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,343 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.