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Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The TV was not in HD. Made it so useless to watch Overall great customer service
Business response:
Rajashekar, thank you for writing your feedback of your stay at Extended Stay America. Our staff is committed to providing excellent service, and they will be happy to know their efforts helped make your stay a great one! However, we're sorry for the inconvenience you had due to T.V in the room. We value your business and hope to welcome you back soon. Sincerely, General Manager
Business response:
Maria, thank you for staying at Extended Stay America. We are glad our service and facilities were to your satisfaction. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
nice hotel with outdoor pool. the breakfast bad. breakfast only packaged muffins, ikky granola bars and instant oatmeal. Nice hotel and staff friendly. Outdoor pool.
Business response:
Thank you for taking the time to post your kind feedback about Extended Stay America. We are glad to know you liked our cordial staff and that the location worked well for your needs. I have also made a note of your feedback in regard to our grab-and-go offerings as we plan any changes. We hope to see you again whenever you are back in this area. Sincerely, General Manager
disappointing check-in We called to see if we could check-in about an hour early. We were told that it wouldn't be a problem. When we arrived to check-in, we were told that no rooms were available for early check-in and that our room would be available at check-in time (3pm). We left and then returned at 3pm. We were again told that no room was available and that it would be another 45 min to an hour for our room to be ready. Very disappointed!
Business response:
Thank you for being a guest at our hotel. We know how frustrating it can be to encounter a delay during check-in. We assure you this is not normal for us, and we have worked with our staff to prevent this type of situation from happening again. We greatly appreciate you taking the time to let us know. It would be our pleasure to welcome you back the next time you return to the area. Sincerely, General Manager
The staff was amazing First I have to mention the staff. They were so friendly and helpful. That took a regular experience to the next level. The room was small, but clean and comfortable. I always appreciate a comfortable chair to sit on. They have a computer with a printer (It's Free!). I was so surprised when I had to print passes to an even I had forgotten to print at home. They pointed to the computer and printer and when I asked the cost they said free. A small thing that was so helpful. Thank you so much La Quinta! Be... read more
Business response:
Hiram, thank you for your nice review! We are glad you had a great time at Portland and look forward to welcoming you back.
GOOD LOCATION IN HILLSBORO AREA IT'S A GOOD HOTEL TO STAY WHEN YOU ARE IN TOWN. BUT A BIT FAR FROM PORTLAND AND WOODBURN OUTLET.
Business response:
Thank you for staying at Extended Stay America. We are glad to know you were impressed with your well-equipped room and our convenient location. Thanks again for recognizing our pet-friendly feature, and we hope to be of your service again in the future. Sincerely, General Manager
Convenient Location I would say that are stay was uneventful. The hotel was in a nice area next to a small mall and Whole Foods. We needed a place to stay before heading to the OR coast the next morning.
Business response:
Shay, thank you for taking the time to post your candid review. We are happy to know you were pleased with our ocean front location and were overall satisfied with your visit. However, we are sorry for not meeting all of your expectations while you were here. We hope to have another chance so we can deliver you an exceptional experience. Sincerely, General Manager
Almost excellent... Low noise level. Was able to get good rest. Enjoyed the apartment-like feel the room provided. Room was nice and clean as was the linens.
Business response:
Thank you for the review of your stay at Extended Stay America. We are glad you had an overall excellent stay and that you liked the cozy room and our courteous staff. I will share your comments with our team for their good work. However, I am sorry for the breakfast offerings not being to your liking. I have shared your thoughts with the food and beverage team to re-think their menu to improve future guest experience. We look forward to your next visit to our area. Sincerely, General Manager
Hotel.com booked with free breakfast. There is no breakfast in this hotel other than coffee/tea. Sofabed is mattress is in very bad form.
Business response:
We are sorry our complimentary breakfast offerings did not meet your satisfaction. When will share this with our Brand Leaders, regarding breakfast choices and assists them in determining new future offerings. Please accept our apologies for the issue with the bed and your concern is shared with the maintenance team to fix it and ensure no incidents like this occur again. Please choose us again to serve you better. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,433 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.