This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Convenient Hotel Clean, comfortable, friendly near Highway 26. Reasonable prices.
Business response:
Thanks for sharing your review of Extended Stay America. We are thrilled to know you liked our convenient location and well-maintained property. It was a pleasure to have you as a guest, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
Janet, thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you again soon. Sincerely, Hotel Management
Affordable and Convenient Moved and needed an affordable and clean place to stay for the night. This hotel was clean and affordable, and in an area that was easily accessible and convenient to dinner, late-night adult beverage, coffee, breakfast, and groceries all within walking distance (less than a block).
Business response:
Anne, thank you for sharing your kind review. We appreciate you for letting us know you liked your well-appointed room and that we were able to meet your expectations at an affordable price. It was a pleasure having you as a guest at Extended Stay America, and we hope to see you again soon. Sincerely, Hotel Management
Nice place, but the ice machine was broken with no explanation, the water fountain by the pool was broken, and the workout room had no TV remote, so no way to change the channels, and had only three workout machines (no weights, jump ropes, etc).
Business response:
Chris, thank you for taking the time to share your feedback. We are pleased our offerings were to your satisfaction and that you had a great stay with us. However, we are sorry for the issues you had while you were here. Your feedback will be used to deliver excellent guest experience going ahead. On behalf of everyone at Extended Stay America, we invite you to visit us again the next time you visit our area. Sincerely, Hotel Management
Least comfortable rooms. Not even a coffee pot in room. They say you get breakfast. That is coffee dispensers and granola bars. Very disappointing
Business response:
Thank you for choosing us. Although you liked certain aspects of our hotel, we are sorry for the inconvenience caused to you while you were here. Kindly note, kitchenware, and in-room amenities are available at front desk to ensure their cleanliness. Your concern regarding our breakfast will be discussed with our Brand Leaders when updating our selections moving forward. We hope you’ll choose us again on your next trip to our area. Sincerely, Hotel Management
Business response:
Thank you for your terrific rating of Extended Stay America. We are pleased your stay with us was an excellent one and look forward to welcoming you back again soon. Sincerely, Hotel Management
Business trip The facility was safe, clean and close to restaurants and shopping.
Business response:
Julie, thanks for the awesome feedback. We are thrilled to know all went great during your stay and that our location was perfect for your needs. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again soon. Sincerely, Hotel Management
convenient location in Hillsboro, Oregon stayed multiple times now, never disappoints ... close to amenities ... definitely a reliable lodging scenario when i am in the area
Business response:
Thank you for returning to stay at Extended Stay America. We are delighted to read you had a great time with us and that you loved our convenient location. Thanks for being our guest, and we look forward to welcoming you back soon. Sincerely, Hotel Management
Price quoted did not include housekeeping. We even had to go to front desk with used towels to turn them in for fresh towels. Had to go to front desk for TOILET PAPER. Had to haul trash out to hotel bin. I also want to add that this hotel is the first hotel I've ever been to that turned us away at 2:00 pm and told us to return at 3:00 for check-in. The hotel did not appear to be full.
Business response:
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure happy guests is our number one priority. We truly regret the inconvenience caused and please consider us again so that we can restore your faith in our hotel and provide you with the hospitality you should always expect from us. Sincerely, Hotel Man... read more
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 3.4 star rating with 2,471 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.