This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Hillsboro
- Hotels
- Hillsboro, OR
About this business
Property Location With a stay at Extended Stay America Portland - Hillsboro in Hillsboro (Tanasbourne), you'll be close to Hillsboro Stadium. This aparthotel is within the region of Mitchell Park and Cathedral Park.Rooms Make yourself at home in one of the 136 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Conveniences include desks and... read more
Location details
10081 NE Cornell Road, Hillsboro, OR, 97124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Comfort and convenience for reasonable price. Room was comfortable, staff were fine, location near lots of stores, movies, highway. Breakfast was extremely minimal--they seemed to be in the middle of renovating the breakfast room, so all that was on offer was instant oatmeal and energy bars. Shower control seemed old and did not work too well.
Business response:
Lou, thank you for choosing to stay at the Extended Stay America. We are glad to know our location was perfect for your needs and that you found your accommodation comfortable & at a good value. Also to add to your information, the breakfast was minimal as we have grab-and-go breakfast being served. That being said, we're sorry for the inconvenience you had with the shower. We hope to see you again. Sincerely, General Manager
Exploring Portland Good location, everything else is average. breakfast without eggs, hash brown, bacon,bread, just coffee which was always empty and some bars. No room service until you check out. Trash sitting in the hall way.
Business response:
Thank you for sharing your candid feedback. Although you liked our location, we are sorry that our breakfast offerings were not so appealing to you. Your comments will be shared with our Brand Leaders to assist them when determining new offerings for future implementation. I would also like to inform you that, to respect the privacy of our long-term guests, our housekeeping service is conducted on a weekly basis, although we are always happy to provide this at your request for a minimal fee. We will remind our front desk to ... read more
Staff were very good. Went out of their way to help. Guests were inconsiderate - slamming doors and kids running down halls. Tub drain was very slow and bath fan was very loud.
Business response:
Debra, thank you staying at the Extended Stay America. Although we're glad to know you found our team cordial and helpful, we're sorry for the inconvenience you experienced in your room. We have shared your concerns with our maintenance team to ensure its rectification on immediate basis. I hope you will give us another chance so that we can make it up to you. Sincerely, General Manager
Business response:
Wow - Lisa, thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America - Portland - Hillsboro, and we look forward to welcoming you back soon. Sincerely, General Manager
excellent stay For the price it was very stylish, comfortable, clean, and convenient. the service was friendly and professional. I was happy with my stay here, especially considering it was a last minute book. however I would have liked to see utensils in the kitched area of our room.
Business response:
Thanks for making Extended Stay America - Portland - Hillsboro a part of your travel plans. We are glad to know you our location was ideal for your needs and that you liked the good value we offer. We appreciate your suggestion and have taken a note of it. We hope you will come and see us again the next time you are in this area. Sincerely, General Manager
Business response:
Alex, thank you for staying at Extended Stay America - Portland - Hillsboro. We are glad to know you enjoyed your stay thoroughly. It was our pleasure having you with us. We look forward to welcoming you back soon. Sincerely, General Manager
We were told at check in they couldn't honor their 3pm check in time because they had had a number of late checkouts. This was an issue because I had a party to make.
Business response:
Please accept my apology for the inconvenience you had during check-in. We are sure this was a result of the communication gap between our Housekeeping and Front Office Department and will share your feedback with them to ensure it is not repeated. Your comments have also initiated additional training for our team as we continuously improve. Thank you for being our guest, and we hope to have the opportunity to serve you again. Sincerely, General Manager
No frills Front desk staff polite and kind but not warm or friendly, bed was too hard for my preference, pillows too soft but I slept. No frills hotel. Just needed a crash pad for visiting family served it's purpose. Probably stay again.
Business response:
Thank you for being our guest and for your wonderful feedback! We are glad to know that we served the purpose of your visit. It was our pleasure serving you, and we look forward to seeing you again soon. Sincerely, General Manager
One night or one month- perfect Easy check in with staff, loved that we could use other exits to get to and from our car. Suite was so clean and felt like a hotel.
Business response:
April, thank you for being our guest and for taking the time to review your experience at Extended Stay America - Portland - Hillsboro. It's so nice to know you found your suite comfortable and you were pleased with the exceptional service from our staff.Reviews such as yours mean a lot! We look forward to welcoming you and your family back. Sincerely, General Manager
Frequently asked questions about Extended Stay America - Portland - Hillsboro
How is Extended Stay America - Portland - Hillsboro rated?
Extended Stay America - Portland - Hillsboro has a 4.1 star rating with 1,343 reviews.
When is Extended Stay America - Portland - Hillsboro open?
Extended Stay America - Portland - Hillsboro is open now. It will close tomorrow at 12:00 a.m.