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Extended Stay America - Portland - Scarborough
- Hotels
- Scarborough, ME
About this business
Location details
2 Ashley Dr., Scarborough, ME, 04074, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
the staff from check in to check out where just amazing to deal with , I travel around 150 days a year and my stay E.S.A in portland- Scarborough Mylssa ,check in gal to the asst manger inthe day hours where a total asset to the company, and the asst manager should be at the croparate level training for all your propertys,
Business response:
Thank you for choosing Extended Stay America for your stay once again, and we are glad you enjoyed it as equally as your first visit. There is no greater compliment than when a guest returns to our hotel because they love the staff and everything else our hotel has to offer. We are very proud of our associates, and we will be sure to share your kind compliments with the front desk associate. Thank you again, and we look forward to your next visit. Sincerely, Hotel Management
Lovely woods, free parking, extraordinary customer service, Clean rooms, great price, & quiet stay
Business response:
Thank you for sharing your experience at Extended Stay America. It is a pleasure to know you had a great time with us and found everything our hotel has to offer to be a great value. We enjoyed having you as our guest and look forward to welcoming you again on your next visit to our area. Sincerely, Hotel Management
Pretty good, but wouldn’t pay more! They could use a lesson in cleaning! Just the basic stuff, like changing the vacuum cleaner bag once in a while. When I was leaving they were vacuuming and all you could smell was wet dog. Nasty- My first room smelled like that and I immediately switched. I don’t think they’ve ever cleaned the bottom of the bathtub in the room I ended up in, it was so slippery I almost fell several times. They certainly don’t worry about cleaning out the appliances i.e. microwave, refrigerator etc. the res... read more
Business response:
Dear Guest, Thank you for your honest comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered which resulted in a disappointing stay. We have checklists in place to inspect every suite after it has been serviced. Unfortunately, we missed a few steps during this process, and for that, we sincerely apologize. We also thank you for alerting us of the tub. Since your review is anonymous, we would appreciate additional information to identify the room you occupied so we may properly in... read more
Frequently asked questions about Extended Stay America - Portland - Scarborough
How is Extended Stay America - Portland - Scarborough rated?
Extended Stay America - Portland - Scarborough has a 3.4 star rating with 1,386 reviews.
When is Extended Stay America - Portland - Scarborough open?
Extended Stay America - Portland - Scarborough is open now. It will close tomorrow at 12:00 a.m.