Extended Stay America - Portland - Tigard

Anonymous 

on Expedia

10 years ago

THIS PLACE RUINED MY VALENTINE'S DAY!!!!! I booked my hotel well in advance and once I get there they overbooked and sent me to another hotel which was fine until they never even bothered checking if the hotel had rooms which they didnt. And even after they knew the other hotel didn't have any rooms they still kept sending people there! Another couple arrived at the other hotel an hour after I did. I finally got a room at 830pm on Valentine's Day no thanks to Extended Stay and missed every reservation I had. Worst part is Ex... read more

Alexandra 

on Expedia

10 years ago

horrible service, horrible smell When we arrived, the woman at the front desk was rude and acted very put out that she needed to check us in. I made some friendly remarks that were met with glares. She checked us in in silence, and then didn't direct us to our room, which was in a completely different building. We found it after parking twice and wandering around for about 15 min. When we got to the nonsmoking room, it reeked of smoke. There were no dishes stocked in the room, contrary to the sign in the lobby. The comforter... read more

Anonymous 

on Expedia

10 years ago

Consumer beware I would not stay here again. I was looking all over for the tv remote, and when I looked under the bed, there was garbage and empty bottle. I then tried looking behind dresser where tv was, and it was filthy with wrappers and massive dust and also between the wall. The heater made a loud annoying noise. Only the bathroom & kitchenette were clean. I tried to call down to the front desk for assistance, and could not even dial out. Many of the garbage areas at foot of stairwells were overflowed with trash. The n... read more

Craig 

on Expedia

10 years ago

Basic motel We were attending a retirement party in Tigard, OR and wanted a room for the night that was pet friendly. Although each room is supposed to have a full kitchen, you must ask for each item you want stocked (ie a coffee pot). The thermostat on the heat pump was way out of calibration and kept the room much warmer than was indicated. 

business man 

on Expedia

10 years ago

Dirty and Poor Condition! Dirty Everything! Broken Cabinet Doors. Not even a cheap plastic cup or spoon in an "extended stay". Had to buy Lysol and spray everywhere. Go spend $20 more at a namebrand you can trust! 

Anonymous 

on Expedia

10 years ago

Poor stay This hotel is in Portland, I would rate it as poor. Reason for this is that there was water from the refrigerator not in the first room but the other one they put us in also had water all over the floor. 

jerry lewis 

on Expedia

11 years ago

negative will never go back 

MA 

on Expedia

11 years ago

Smelled like an ashtray.... This is the second time in as many years I have booked an ES hotel through Hotels.com. Both times we were stuck in a nasty smoking room because they were 'all booked up' after specifying a NON-smoking room. Two bottles of F******e did not make it any better. The smell permeated our clothes even in our suitcases. Bed was a squeeker any time we moved. Harder than heck to find off the 217. Find someplace else to stay, unless of course you are a heavy smoker and can't smell any more. 

MA 

on Expedia

11 years ago

Smells like an ashtray. One of the most disgusting trips I have ever had. I requested a NON-SMOKING room, but somehow either ES or Hotels.com screwed that up. No extra rooms so I got stuck in a SMOKING room for 3 nights. Not even 2 bottles of F******e could mask the smell, it permeated everything. This also happened in Seattle with ES through Hotels.com. I can't get the smell out of my nose....