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Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Terrible parking. Great customer service in the room was ready when I got there early. But the next morning I was woke up by housekeeping knocking on my door at 9 a.m.!!!!!
Business response:
Thank you for taking the time to review your experience at Extended Stay America. We are glad to learn our service along with our facilities were to your satisfaction. However, we are sorry for any inconvenience caused to you. Your constructive feedback is appreciated, and we hope you will come back to see us soon. Sincerely, Hotel Management
Great stay Was hesitant to stay at this hotel due to the bad reviews. I decided to give it a try and was not dissapointed. The hotel staff was very friendly. My room was nice and cleand and the bed was comfortable. I will definetly be coming back the next time I visit Oregon.
Business response:
Lili, thank you for the wonderful feedback of Extended Stay America. We are delighted to know you loved your well-maintained room and that you were impressed with the excellent service provided by our friendly staff. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
For the location and price your really not gonna find much better. I hadn't a pleasent stay quiet clean room.
Business response:
Thank you for staying at Extended Stay America. We are glad to read you liked our convenient location and affordable rates. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Great location Was easy to get to/from highways, food and shopping!! Great walking area!
Business response:
Dean, thank you for staying at Extended Stay America. We are delighted to read you had a great time here and that you liked our convenient location. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Overall fine stay Was a very nice room, pots,pans,plates,ect., were brought to room when requested. Friendly staff. Overall fine stay
Business response:
Ryan, thank you for being our guest. It is a pleasure knowing you were pleased our wonderful service offered by our staff and that you had a great stay. Your compliments have been shared with the entire team for exceeding your expectations. All of us at Extended Stay America would love to welcome you back soon. Sincerely, Hotel Management
I rate this place awesome but service suuuuuckkkks Getting help with new towels or really anything humans need daily for that matter, like soap, help with lightbulbs that we’re out.. I called for towels and was told by the employee who answered that her replacement is coming in and she is about to clock out, so I needed to walk across the community (very large at that) at six thirty am and get them myself.... Alrighty then.
Business response:
We apologize that we failed to provide you an exceptional visit. We are sorry for the service issues you encountered and our staff was not responsive to your needs. We are reviewing the situation as a training tool to improve our procedures and to be sure we meet the high standards you expect from our brand every single stay. We hope to have another chance to show you our true hospitality the next time you return to this area. Sincerely, Hotel Management
Very nice...comfortable..close to restaurants and Dr. office..will definitely stay there again...
Business response:
Tom, thanks so much for the nice review. We are pleased everything went great for you during your visit and that our wonderful location made it even better. Thank you for choosing Extended Stay America. We look forward to your next stay! Sincerely, Hotel Management
Business response:
Mari, thank you for sharing your excellent rating. We appreciate you choosing Extended Stay America. It was a pleasure hosting you, and we look forward to your return visit soon. Sincerely, Hotel Management
Water Walkways Parking was the pits and getting to the room was not fun. We had to park 2 buildings away then we had to walk across into water spinklers.
Business response:
Stephen, thank you for staying with us. Although you had a pleasant time here, we are sorry for the issue you had with our parking facility. We have shared your feedback with the concerned team to take corrective actions. We hope you will give us another chance so we can serve you much better. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,092 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.