This profile has been claimed by the business owner or representative.
Extended Stay America - Portland - Tigard
- Hotels
- Tigard, OR
About this business
Location details
13009 S.W. 68th Pkwy, Tigard, OR, 97223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
There was a barking dog that barked throughout the night. The floor had urine drops around the toilet, so I had to mop it up with a towel, and the floor was not swept.
Business response:
Dear adrian, We regret to hear about your experience. Please note that while we strive to maintain a comfortable environment for all guests, occasional disturbances may occur beyond our control. We apologize for any inconvenience caused by the noise and cleanliness issues you encountered. Your feedback is valuable, and we will continue to address such concerns to enhance the overall guest experience. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.... read more
Clean and comfortable and affordable- it was just what we needed to break up a long dive. I would stay here again.
I stay in hotels on more than a frequent basis. Staff, safety (be it physcal or otherwise) and cleanliness are top priorities for me. If the staff are worth their salt usually guests are as safe as possible and rooms are clean! The staff here at the extended stay are exceptional! Thanks guys! Thank you Kathy for such a warm welcome! Refreshing! Everyone have a great day!
Business response:
Dear Debbi, Thank you for your glowing feedback of your stay at Extended Stay America! We are thrilled to hear that you had an exceptional experience with our staff, especially Kathy's warm welcome. Providing a safe and clean environment is our priority, and we appreciate your recognition of our efforts. Your kind words motivate us to continue delivering outstanding service. We hope to welcome you back for another enjoyable stay. Sincerely,Hotel Management
Not a getaway No supplies at all in the kitchen. Nothing. No towels, dishes, paper towels, dish soap, not even a coffee maker. You have to supply absolutely everything that you would need. Not the kind of place that you would want to stay if you're looking for a getaway. This would be a place where you have to provide absolutely everything that you need to stay there.
Business response:
Dear Michele, Thank you for posting your comments about our hotel. We are sorry your room did not have the amenities you desired or expected. Being an extended-stay property focused on guests staying seven or more nights, we offer amenities such as a fully equipped kitchen, complimentary grab-and-go breakfast, and a comfortable in-suite environment to make you feel at home. We also have hairdryers and certain complimentary toiletries available at the front desk for guests who need them. We do our best to honor our guests' re... read more
Frequently asked questions about Extended Stay America - Portland - Tigard
How is Extended Stay America - Portland - Tigard rated?
Extended Stay America - Portland - Tigard has a 3.1 star rating with 2,092 reviews.
When is Extended Stay America - Portland - Tigard open?
Extended Stay America - Portland - Tigard is open now. It will close tomorrow at 12:00 a.m.