Extended Stay America - Portland - Tigard

J 

on Expedia

2 years ago

This property was easy to get to, given its location off of the interstate. The staff were friendly and helpful. Most of my concerns were addressed promptly. On the other hand, I had booked a smoke free room and the room I checked into clearly had that smell of "this once was a smoking room that had been scrubed" but smoke is one of those things that gets into the essense of everything it touches. The smell was so overwhelming. Also, the walls were thin, you could hear neighbors having muffled conversations. I may return aga... read more

Makiko 

on Expedia

2 years ago

Extended Stay It was for my in-laws and they enjoyed their stay. Very spacious and clean. Thank you. 

Michael 

on Expedia

2 years ago

My only complaint was I went out looking for coffee at 5am, came back and my room card was deactivated. 

Huda 

on Expedia

2 years ago

Nicholas and Carrie were helpful and pleasant. I liked this location and I believe the pricing was fair. The phone was usually answered reasonably as well. I would advise the property to include more breakfast options if possible. 

Ryan 

on Expedia

2 years ago

The one thing I really enjoyed about this property in Tigard, is the front desk lead, Kathy. She was very helpful and took good care of me. It was nice to have super customer service from her on my trip. The only down side of the property was that it was not as clean (all-around) as one would hope. Mostly the grounds are kind of messy and look like they have not been cleaned much in the month. Thanks. 

Anonymous 

on Expedia

2 years ago

Average at best. Slow check in, clerk looked very unprofessional, phone ringing off the hook, no smile, no thank you, no shampoo, no cups/glasses in room.