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Extended Stay America Premier Suites - Augusta
- Hotels
- Augusta, GA
About this business
Location details
1137 Garredd Boulevard, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Wouldn’t return Staff are extremely rude and clearly don’t like their jobs. Man at the front greeted me by saying “do you need something?”. The woman working the desk treated me like an idiot for asking if they have coffee at 10am (they don’t). I stayed at an Extended Stay in Virginia for 5 days that had coffee and snacks 24/7. The area is a little sketchy, people all over the parking lot and out back smoking weed. AC was making a weird noise that made it difficult to sleep. Room had a nasty smell and needed a deep cleaning.... read more
Business response:
Dear Kiana, We sincerely apologize for these issues that impacted your stay. We never mean to disappoint our guests in any way, and we appreciate you bringing these concerns to our attention. Our top priority is to take care of our guests, so please know that we will follow up the matters accordingly to ensure a more wonderful experience for every guest entering our doors. We are grateful for your thoughts on this matter and your patience. Please consider a return so we can provide you with a more tranquil and secure environ... read more
Fair Pets are allowed. Why are all the good, clean, hotels are becoming pet friendly so much. They need to understand there are people with severe allergies and some are afraid of dogs. Location and comfortable
Meh There was never anyone at the front desk. Took over 20 minutes waiting till someone came to check us in and then every time we passed the front desk there was no one there. Pet friendly.
The location and surroundings were excellent. However, the shower pipes were clogged. We reported the issue to the recep Pipes were clogged Location, surroundings
If we had been staying more than 1 night we would have changed hotels. We will not stay here again. As soon as I walked in there was no one to greet us. We could hear people talking and laughing in the back. When someone finally came out, she was not very welcoming and she smelled like weed. The whole hotel smelled like weed. She didn’t tell us how to get to our room or what the WiFi was. Whe. We got to our hallway it smelled heavily of weed and seafood. The smell was overpowering. Thank goodness it was not in our room. We c... read more
Fair The room smelled like smoke
Hotel was not clean and no real breakfast just breakfast bars and package muffins. This was probably one of the worse places I’ve stayed. It was not clean at all. There was a bottle under the bed and the back of the bathroom door was nasty. The people above us must have moved their furniture around all night. Not happy at all. No breakfast just breakfast bars and muffins. No juice or milk just coffee. Lady at front desk was nice and helpful with directions
Business response:
Dear Kimberly, Thank you for your feedback. We’re pleased to hear the front desk team was helpful. We understand that cleanliness and breakfast offerings are important, and we regret that your experience fell short. Your comments regarding the room and breakfast will be shared for further attention. Regarding the noise, our front desk is always available to assist with any disturbances. We appreciate you taking the time to share your experience. Sincerely, Hotel Management
Very Poor La colazione pessima, non c’è il phon, all’interno della stanza ho trovato una cucina, senza pentole, senza posate quindi inutilizzabile
Fair Location and breakfast Clean & quiet
Frequently asked questions about Extended Stay America Premier Suites - Augusta
How is Extended Stay America Premier Suites - Augusta rated?
Extended Stay America Premier Suites - Augusta has a 4.2 star rating with 973 reviews.
When is Extended Stay America Premier Suites - Augusta open?
Extended Stay America Premier Suites - Augusta is open now. It will close tomorrow at 12:00 a.m.