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Extended Stay America Premier Suites - Augusta
- Hotels
- Augusta, GA
About this business
Location details
1137 Garredd Boulevard, Augusta, GA, 30909, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Very disappointed
Business response:
Dear Dobson, Thank you for being our guest and for your valuable feedback. Please accept our apologies for your experience at our hotel. We aim to provide every guest with an exceptional stay, and we are sorry this was not your experience. We hope you will give us another chance to give you the hospitality you deserve. Thank you again for your feedback. Sincerely, Hotel Management
Bad
It was a quick stop thankfully, didn’t feel safe. All the people smoking weed outside and in stairwell areas. Random people sitting in cars. Made me wonder if my car would be broken into. Breakfast was not breakfast. It was grab and go items. Kids refused to eat oatmeal and a banana. Don’t advertise as breakfast, if there isn’t one. Easy check in, clean room.
Business response:
Dear Amanda, Thank you for your review. We are truly sorry we did not meet your expectations during your stay. Please accept our sincere apologies for any concerns you had with specific individuals outside our hotel and for not meeting your expectations with our grab-and-go breakfast options. We assure you that we have security on our property around the clock for all our guests' safety. Additionally, Your feedback will be shared with our leaders so they can consider our guests' preferences and improve our future breakfast c... read more
Disappointing
Fair
Fair
Very Poor Elevator didt work.wall socket by the bed didt work Location
Business response:
Dear Kc, It was a pleasure hosting your visit, and we appreciate you mentioning how our location was ideal for your visit. However, we do want to apologize for the difficulties with the elevator. Thank you for your valuable feedback; we will address this appropriately with our maintenance team to be diligent in this so it's not an issue for future guests. We hope to provide you with a flawless visit the next time you are in the area. Sincerely, Hotel Management
Fair
Someone woke everyone up by setting off the fire alarm at 630 in the morning It’s right off wheeler road which isn’t the best area It’s right by a hospital
Business response:
Dear Guest, We appreciate you choosing our hotel and taking the time to share your concerns. Please accept our apologies for disrupting your stay caused by the alarm going off unusually. Unfortunately, maintenance issues arise from time to time, and we are sorry we could not get everything fully operational immediately. We will have our engineering team do a full inspection of all our suites as a precaution. Thank you for bringing this to our attention, and we hope to host you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Augusta
How is Extended Stay America Premier Suites - Augusta rated?
Extended Stay America Premier Suites - Augusta has a 4.2 star rating with 973 reviews.
When is Extended Stay America Premier Suites - Augusta open?
Extended Stay America Premier Suites - Augusta is open now. It will close tomorrow at 12:00 a.m.