Extended Stay America Premier Suites - Austin - Austin Airport

Business response:

Dear Linda, Thank you for making Extended Stay America your most convenient accommodation during your recent visit to the city. We are delighted you had an enjoyable, comfortable stay, and our location was perfect for your visit. We appreciate you being our guest and look forward to welcoming you back! Sincerely,Hotel Management 

Business response:

Dear Katerin,Thank you for such a generous review of Extended Stay America. We’re delighted that you enjoyed the spacious and clean room and that you had an overall great experience with us. We appreciate your thoughts on the breakfast selection and will certainly consider them as we work to enhance our offerings. It was our pleasure to host your stay, and we look forward to your next visit.Sincerely,Hotel Management 

Business response:

Dear Joe, Thank you for your feedback. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts. We understand that the lack of in-room amenities may have been an inconvenience, and we appreciate your patience with our approach to providing these essentials upon request. Your comments help us focus on areas where we can improve, and we are always looking for ways to enhance the guest experience. We hope y... read more