This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great property but when we told the hotel staff about the people above us they just smiled and ignored our complaint
Business response:
Dear Steve,Thank you for choosing our hotel for your recent stay. We apologize for the difficulty you experienced with our service and reception of your requests. We sincerely value your feedback and comments about the disturbance you experienced will be shared with our team to improve our services going forward, as your input helps us improve our customer service. We look forward to another opportunity to prove ourselves on your next visit to the city.Sincerely,Hotel Management
I love it
We don't live far, but had a really early flight so we decided to stay nearby. It was a very save location, and about 5 min from the airport. It was clean, nice staff, and we slept great! Very comfortable beds and you can't beat it for the price. We will be back for our next early flight!
Business response:
Dear Cynthia, We are delighted you chose to stay with us and that you had a comfortable and restful experience. It is great to know the convenience and generous hospitality made your visit enjoyable. We always aim to provide a welcoming environment, and we are glad it met your expectations. We truly appreciate your kind words and look forward to hosting you again soon at Extended Stay America!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 725 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.