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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room was simple and clean. Those who work there were friendly and helpful. I would stay again because the location is convenient to the airport. I do feel there should have been hangers for
Business response:
Dear Wimberly, It’s great to hear that you had a positive experience with our team and found the room to be clean and comfortable. We’re also pleased that our location met your travel needs. Thank you for sharing your observation about the hangers; we appreciate insights like this, as they help us improve the experience for all our guests. Extended Stay America looks forward to welcoming you back whenever your travels bring you this way again! Sincerely, Hotel Management
Not bad
This is a comfortable safe place to stay before a air line flight out of Austin, Texas. No problem with room or check in. The only problem was I reserved a king bedroom and they rented it to someone else. I had to take a room with queen bed. First time this has ever happened when I reserved a room. By the time I got to the hotel, all king bedrooms were rented.
Business response:
Dear Guest, Thank you for sharing your remarks about your recent visit to Extended Stay America. We're glad you found our hotel a comfortable and safe place to stay before your flight. However, we apologize for the inconvenience you experienced with the room assignment, due to the unavailability of the king bedroom you had reserved. We understand this wasn't what you expected, and we regret that we couldn't fulfill your reservation. We appreciate your patience and feedback, and hope to welcome you back soon. Sincerely, Hotel... read more
Really clean. Enjoyed my stay.
Business response:
Dear Guest, We strive to provide a comfortable and welcoming environment for our guests, and it sounds like our team delivered. Thank you for recognizing their efforts! We'll be sure to share your feedback with them. We're glad you had a positive experience with us at Extended Stay America, and we hope to welcome you back soon! Sincerely, Hotel Management
Very good experience.
Only thing is didn’t get housekeeping service during the week I was there until the last day
Quiet easy booking and check-in and easier check out.
Business response:
Dear Guest, We're delighted to learn that the booking process, check-in, and check-out were smooth and hassle-free for you! We strive to make every step of your stay seamless. Thank you for appreciating our efforts, and we look forward to welcoming you back soon for another such trip with Extended Stay America! Sincerely, Hotel Management
clean
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 796 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.