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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Everything was okay, highway was a little loud but that’s it
Some clarity needed I thought that there was a real continental breakfast, instead it was a breakfast cereal grab and go. Other patrons had expressed the same disappointment. I think that that should be spelled out on the site to avoid confusion when travelers are on a fast paced travel plan.
Business response:
Dear Guest,Thank you for sharing your review of your recent visit. We are happy you had a pleasant stay with us. However, we are disappointed that the breakfast didn’t meet your expectations. We understand the importance of clear communication and will address this appropriately to avoid such misunderstandings in the future. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay on your next visit.Sincerely,Hotel Management
n/a
Reserved a king room and checkin began at 3pm Arrived ar 3 10 pm and clerk said no king rooms available, it was take a queen and no other options or explanations
Business response:
Dear David,Thank you for sharing your experience. We apologize for the inconvenience you faced upon arrival and understand how frustrating it must have been not to receive the room you reserved. Your concerns regarding the availability and communication at check-in are important, and we will address them with our team to improve our future guest experience. We value your feedback and would welcome the opportunity to provide a more seamless and accommodating stay in the future.Sincerely,Hotel Management
Impresswd
Business response:
Dear Kristine,Thank you for selecting Extended Stay America for your recent visit to the city and for sharing your comments. Our team was so pleased to learn you enjoyed our outstanding services and all that we have to offer. We appreciate your patronage, and we look forward to seeing you in the future!Sincerely,Hotel Management
No issues Stay was fine, no issues.
Property appears to be new and well maintaied
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 761 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.