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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was nice and clean. Front desk staff was friendly and fast at check in. Two things to notice were that wall plugs in the restroom were not working and no full body mirror in room.
Business response:
Dear Ana, Thank you so much for your outstanding review. We are glad that everything went well during your time at Extended Stay America and that you were pleased with the friendly staff and easy check-in. However, we are sorry for any discomfort and have noted your observation to share it with the concerned team. Thank you for including us in your travel plans, and we hope to welcome you back any time you are in the area.Sincerely,Hotel Management
Great Service. Mrs. Hernandez was an awesome representative for the Hotel. I very much enjoyed my check in. She gave us all the necessary information, tips and suggestions of places and food.
Not a fan Hotel looks old, it’s practical for a quick stay close to airport. Not my first choice.
Business response:
Dear Veronica, We appreciate you taking the time to share your feedback with us. While we're glad that our location suited your needs for a quick stay close to the airport, we're sorry to learn that you found the condition of our property to be lacking. Please accept our sincere apologies for any disappointment this may have caused. Your comments are invaluable to us as we continuously strive to enhance the guest experience. We understand the importance of a comfortable and welcoming environment, and we're committed to addre... read more
The hotel is clean and convenient to the airport. Well lit area and security car patrols.
Good value for money Clean and comfortable room, good value for money, breakfast is very basic, and coffee available only during breakfast
Business response:
Dear Ben, We are thrilled you chose to stay with us at Extended Stay America. We sincerely appreciate all your excellent feedback for Leanne and Justin and are delighted to read that you enjoyed every aspect of your stay with us. Our team works tirelessly to surpass our guests' expectations and ensure everyone has a relaxing experience in well-maintained and comfortable accommodations. Reviews like yours make all our efforts worthwhile! Thank you for being our guest, and we hope to serve you whenever you are in the area. Sin... read more
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 683 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.