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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Clean and new. Shaky area. Many people loitering behind the building; the air was thick with marijuana. My bad, I didn’t realize that you have to pay extra for room service.
Business response:
Dear Guest, Thank you for taking a moment to share your thoughts. We are glad the accommodations met your expectations in terms of upkeep and condition. We understand that the surrounding environment and unexpected service charges impacted your overall impression, and we are sorry for any discomfort that caused. Your comments are helpful as we continue working with our team to ensure a more secure and welcoming atmosphere for all guests. We appreciate your perspective and hope to have the opportunity to offer a more enjoyabl... read more
Todo bien Excepto no había café en la mañana No servían las máquinas dispensadora de refrescos y alimentos Falta secadora de cabello en los cuartos
It was quite good for relaxing
Business response:
Dear Guest, Thank you for taking the time to share your feedback about your stay at Extended Stay America. It is truly gratifying to know that you appreciated the comforting environment of our hotel. We take pride in total guest satisfaction and are delighted to have met your expectations.We look forward to hosting you again soon. Until then, safe travels!Sincerely,Hotel Management
Everything was okay, highway was a little loud but that’s it
n/a
Some clarity needed I thought that there was a real continental breakfast, instead it was a breakfast cereal grab and go. Other patrons had expressed the same disappointment. I think that that should be spelled out on the site to avoid confusion when travelers are on a fast paced travel plan.
Business response:
Dear Guest,Thank you for sharing your review of your recent visit. We are happy you had a pleasant stay with us. However, we are disappointed that the breakfast didn’t meet your expectations. We understand the importance of clear communication and will address this appropriately to avoid such misunderstandings in the future. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay on your next visit.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 3.8 star rating with 1,056 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.