Extended Stay America Premier Suites - Austin - Austin Airport

Business response:

Dear Dennise, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work and will be delighted to hear your feedback. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay here at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Roshanda, Thank you for the review. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we are glad you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management 

Business response:

Dear Teri, We appreciate your high rating and hope you had a pleasant stay with us. However, We humbly apologize for any inconvenience that may have been caused during your stay. Please know that we hold ourselves to the highest standards and continuously strive to improve our services for your comfort and satisfaction. We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Sincerely,Hotel Management