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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
No frills motel Basic motel. The shower door was stuck and one window blind wouldn’t open, but it was okay,
Business response:
Dear Douglas, Thank you for choosing us. We are glad you had a pleasant time here. However, we are sorry for the concerns that disturbed your time in the room. Our concerned team is already at work to check and take action. Please stay with us another time for the next enjoyable experience.Sincerely,Hotel Management
Quick and efficient
Business response:
Dear Kurt, Thank you for updating your review. We are delighted you found your room clean, comfortable, and spacious. Fresh accommodations are the cornerstone of a great stay, and we are thrilled that we could provide this for you. Your remarks for our attentive team are always shared with joy. Thank you for choosing Extended Stay America for your stay, and we look forward to welcoming you back soon.Sincerely,Hotel Management
This was the quietest hotel I’ve ever slept in I will say that. There were some items in my room that needed attention but overall ok
Business response:
Dear Erica, Thank you for your review. It is nice that our hotel met the expectations for a quite room and that you had a pleasant time. Please return, and we hope to provide you with another good stay.Sincerely,Hotel Management
The continental breakfast was poor to say the least. It consisted of a choice of either oatmeal or muffins and coffee.
Breakfast was very limited
Business response:
Dear Jeff, Thank you for selecting us. It is nice to know you had a pleasant time with us. Our primary motto is to keep all our guests happy and satisfied during their time with us. However, we are disappointed to know about your breakfast experience and will discuss with the team concerned to keep an eye on refilling the supplies. Please consider this an isolated incident and return, as we would welcome the opportunity to provide you with the seamless stay you deserve.Sincerely,Hotel Management
HELLO FROM HAWAII. I HAD A FINE STAY. RECOMMEND.
Business response:
Dear Michael, Thank you for selecting Extended Stay America for your trip. Reading about your experience with our team brings us joy. We aim to meet and exceed our guests' expectations and are happy this was your case. We appreciate your recommendation and ask you to revisit us for another stay that feels like a home away from home.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 3.8 star rating with 1,059 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.