Extended Stay America Premier Suites - Austin - Austin Airport

Business response:

Dear Stephanie, Thank you for taking the time to review your stay. We are glad that our proximity to major routes benefited your stay. We aim to provide comfort and excellent service to all our guests and would like to apologize if we fell short. We appreciate your feedback and look forward to hosting you again for a more satisfying experience.Sincerely,Hotel Management 

Business response:

Dear Kim, Thank you for your kind review of Extended Stay America. We're delighted to see that you had a comfortable stay with us and appreciated our convenient location near the airport. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Management 

Business response:

Dear Dennise, We're delighted by your review! Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our housekeeping team takes great pride in their work and will be delighted to hear your feedback. Your support is truly appreciated, and we can't wait to provide you with another outstanding stay here at Extended Stay America.Sincerely,Hotel Management 

Business response:

Dear Roshanda, Thank you for the review. We are dedicated to providing our guests with a comfortable and pleasing atmosphere; therefore, we are glad you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Sincerely,Hotel Management