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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Easy location.
Business response:
Dear San Juanita, Thank you for choosing Extended Stay America and sharing your review. We are glad you enjoyed your stay and loved the convenience of our location. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Thanks
Great Stay Staff was freindly and very helpful. We only stayed one night but if staying longer we would have used the kitchen. May God bless you!
Business response:
Dear Eddie, Thank you for choosing Extended Stay America and posting your delightful remarks. We appreciate you recognizing the efforts of our associates. Our team works hard round the clock to ensure a seamless visit for every guest; therefore, we will enjoy sharing your compliments with them. It was a great pleasure hosting you, and we look forward to welcoming you back soon.Sincerely, Hotel Management
I had booked a king suite however when I arrived, the desk clerk told me that since their housekeeping didn't show up for work, I would need to take a Queen Suite. Also dining options were very limited and required driving into Austin. Not a big deal just a surprise.
Business response:
Dear Chris, Please accept our sincere apologies for not meeting your expectations regarding the room you requested. We do try to honor these requests; however, there are times when we can't make these rooms available on time. Moreover, we are sorry that our location was not ideal for you. We do understand your frustration, and we genuinely regret disappointing you. We are committed to providing a comfortable stay with exceptional service; therefore, we hope to have an opportunity to better your experience whenever your trave... read more
Good Place just chain needs some tweaks. Great location, clean property, would appreciate some more amenities, housekeeping and fresh towels without an extra fee.
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 761 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.