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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Driving from the airport we missed the turn onto Airport Commerce Dr due to a very small street sign. Once we made it, check in was easy. The hotel itself is definitely designed for youthful business singles with multiple USB devices. Lots of plugs and ports. Very spacious clean design in the modern rooms. Didn't realize that in extended stays there are no cups or dishes in the room to heat water in the microwave (they expect you to bring them or buy their housing set up packageSo I borrowed a mug and two spoons from the fro... read more
Business response:
Dear Jacky, Thank you for sharing your experience at Extended Stay America! We're glad to hear that check-in was easy and that you found the modern rooms spacious and well-designed. We appreciate your feedback regarding the amenities and will take it into consideration for future improvements. We hope to welcome you back for another comfortable stay.Sincerely,Hotel Management
Staff was really nice and helpful. Breakfast is basic so don’t expect much. Floors in rooms don’t have carpet and were clean and tidy.
Close to airport. Clean. Friendly staff.
Business response:
Dear Kimberly, Thank you for your kind review of Extended Stay America! We're thrilled to see that our convenient location served your needs. We also appreciate your thoughtful remarks regarding our immaculate accommodations and exceptional staff. Your feedback is greatly appreciated, and we look forward to welcoming you back for another pleasant experience in the future.Sincerely,Hotel Management
One Night Stay No issues
Breakfast is little to nothing. Besides that, close to airport and fast checkin.
Business response:
Dear Tram, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. Our team is working to ensure the issues mentioned are improved on a priority basis. Considering our location close to the airport and easy check-in process, please stay with us again so we can provide you with a more satisfying experience. Sincerely,Hotel Management
Good value for money Breakfast area and availability need to improve. Limited selection
Business response:
Dear Dino, Thank you for being our guest at Extended Stay America. It is glad to know you had a good time. However, we hope you will accept our apologies for the inconvenience caused with the breakfast. Your observations have been duly noted. We promise to discuss this with our team on a priority basis. Please allow us another chance to host your visit and provide a memorable trip. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 3.8 star rating with 1,072 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.