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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
1 night stay The room was decent, but a little overpriced.
Business response:
Dear Guest, Thank you for evaluating your stay at Extended Stay America. Your satisfaction is essential to us; therefore, we are delighted to know how happy you were with your guest room. It was our pleasure hosting you, and we hope to welcome you back soon for another enjoyable stay.Sincerely,Hotel Management
I didn’t notice union booking that they didn’t have hot breakfast and a pool. Overall it was a great stay for the price! I didn’t have any issues and the staff was nice.
Great
Business response:
Dear L'terrance, Thank you for the wonderful review of Extended Stay America. We strive to provide our guests with outstanding hospitality, and your compliments serve as an encouragement to all of us. Thank you for the recommendation, and we hope to be your hotel of choice every time you visit the city.Sincerely,Hotel Management
Front desk staff was extremely helpful and friendly
The young woman that checked us in was great! She was super friendly and took very good care of us. However, the room clean but definitely a bit old - the front of one of the drawers in the kitchen had fallen off, for example, and we had to go to the reception to ask for a hairdryer and silverware. Also, the drink vending machine in the lobby was broken, so all we had was water.
Business response:
Dear Whitney, Thank you for staying with us and sharing your review. While we are pleased that you loved the hospitable service provided by our front desk associate, we apologize for the issues you encountered in your room and with the vending machine. We understand how these issues can impact your overall experience, and we are committed to addressing them to ensure a better experience for our guests. We hope to have the opportunity to welcome you back again in the future for a more seamless stay.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 4.4 star rating with 683 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.