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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The stay was good
Business response:
Dear Brooks, Thank you for the kind review. It is always a pleasure to read from our guests. Your compliments on our staff's hard work to provide great service and clean accommodations are appreciated. We appreciate you saying we will now be your hotel of choice whenever you are in the area. Thank you for choosing Extended Stay America; we look forward to seeing you soon.Sincerely,Hotel Management
My experience at the property was good
Easy location.
Business response:
Dear San Juanita, Thank you for choosing Extended Stay America and sharing your review. We are glad you enjoyed your stay and loved the convenience of our location. We hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Hotel Management
Thanks
Noisy, I found long hairs everywhere on the ground and two eye contacts, which means it was not cleaned very well before being reserved. The vending machine charged me three times before releasing a bag of M&M’s. Very bad carpet smell in the hallway.
Business response:
Dear Paul, Thank you for choosing us. It is glad to know you had a pleasant time with us. However, we are sorry for the inconvenience caused by the various issues you mentioned. Our housekeeping and maintenance team are already at work to ensure the areas are corrected and not repeated. Please reach out to the front desk team for further assistance on the false charges by the vending machine. We hope you will consider giving us a second chance for a flawless experience.Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 3.8 star rating with 1,072 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.