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Extended Stay America Premier Suites - Austin - Austin Airport
- Hotels
- Austin, TX
About this business
Location details
1311 Airport Commerce Dr., Austin, TX, 78741, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The property was not too bad but i did have one issue and needed ice but the machine was not working and had to wait 2hrs for it to make more
Business response:
Dear Melissa, We are glad you loved many aspects of our hotel, and your overall stay was pleasant. We are disappointed that we may not have lived up to all of your expectations and are grateful for your feedback. Please accept our apologies for any inconvenience you experienced with the ice machine. We appreciate you bringing this to our attention. We utilize feedback like yours to improve our guest experience; therefore, we appreciate you leaving your review. Thank you for staying with us, and we hope you will give us anoth... read more
Close to Circuit of the Americas.
Shuttle to/from airport
Business response:
Dear Jannik, Thank you for choosing Extended Stay America. It has always been our aim to provide a perfect stay during your time with us, and we are happy that you were pleased with your stay here. It is wonderful knowing you were delighted with the location. Please return on your next trip and be our guest so you can have another flawless experience.Sincerely,Hotel Management
Property was very clean and staff were friendly
There were some dead bugs on the floor upon arrival. I was told that rooms are cleaned once a week. The parking lot was being worked on the first night making parking challenging. By the second night, parking was available. The price of the room was very good. The staff was friendly. Overall, everything was good.
Business response:
Dear Catarino, Thank you for being our guest with your group at Extended Stay America. It is nice to know you had a good stay and were pleased with many things around. Our front desk team is always available to assist you. However, we are sorry for the inconvenience caused. We appreciate your business and look forward to welcoming you back to the city soon for a flawless experience.Sincerely,Hotel Management
I like that it is convenient from the airport and after many delays I was easily able to check in.
Business response:
Dear Adriana,Thank you for writing such a wonderful review of our hotel! We appreciate your kind remarks about our convenient location which is close to the airport. We receive many great compliments about our location, so we are glad this contributed to making your stay perfect. All of us here at Extended Stay America appreciate your business and look forward to seeing you again. Have a great day!Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Austin - Austin Airport
How is Extended Stay America Premier Suites - Austin - Austin Airport rated?
Extended Stay America Premier Suites - Austin - Austin Airport has a 3.8 star rating with 1,058 reviews.
When is Extended Stay America Premier Suites - Austin - Austin Airport open?
Extended Stay America Premier Suites - Austin - Austin Airport is open now. It will close tomorrow at 12:00 a.m.