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Extended Stay America Premier Suites - Boise - Meridian
- Hotels
- Meridian, ID
About this business
Location details
3437 East Pine Avenue, Meridian, ID, 83642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
DON’T STAY HERE!! I wasn’t offered any discount or accommodation during my stay. There was no amenities such as, shampoo, conditioner, hand soap and I barely had enough towels. The worst part was someone had came into the room early morning and left their leftover food in the fridge while we were sleeping. We noticed that the fridge had no food when we checked in but appeared the next morning. We let “NOAH” know at the front desk what happened and he said with careless face and attitude “You booked through a third party, the... read more
Business response:
Thank you for sharing your feedback. The team takes guest experiences seriously and appreciates your comments regarding amenities, guestroom access, and communication. All concerns are noted for awareness and ongoing improvement.
Not the best place to stay. Rooms are small and dirty. Bed is a mattress on a frame. Breakfast, if you call it that, is boiled eggs, yogurt, granola bars and coffee. On Sunday there was nothing in the refrigerator (I took pictures) and the staff said their delivery was late. I would find another place and won't stay here again.
Business response:
Eric, the feedback is appreciated and will be shared with the team. The input about the accommodations and breakfast offerings is valued, and attention will be given to matters related to availability and overall experience. Thank you for taking the time to share your thoughts.
no blow dryer in your room, limited towels overpriced
Business response:
Dear Guest, We appreciate your decision to stay with us and sincerely apologize for any miscommunication regarding our in-suite amenities. It is common for our guests to bring personal items from home; therefore, we provide complimentary hair dryers and toiletries upon request at the front desk. We regret that this information may not have been clearly communicated during your check-in process. Thank you for your understanding, and we look forward to the opportunity to welcome you back in the future. Sincerely, Hotel Managem... read more
First off, this has to be one of the worst hotels my wife and I have ever stayed at. Looks good from the outside but the staff wasn’t helpful when addressing a room concern I had , and then they claim they have a continental breakfast. They have granola bars and coffee. O hot food of any sort. The elevator area smelled like ATF for some reason, and we were just overall unimpressed. Only reason I didn’t give one star is the shower worked well and they had good water pressure.
Business response:
Dear Guest, Thank you for your honest feedback. We’re truly sorry to learn about the issues you encountered during your stay. Your feedback will be shared with our leaders to consider our guests’ preferences and improve our future breakfast choices. We’re glad the shower met your expectations, but we understand that other aspects of your stay fell short. Your comments are important to us, and we will work on making the necessary improvements moving forward. Sincerely, Hotel Management
Nice staff. Lazy service The staff was nice for sure. If you wanted something for the room; you needed to go down and get it . Most of the time the front desk wasn't there and you needed to ring bell for service. Breakfast food was never stalked when they ran out, even an hour after opening the breakfast area. I found my room not totally clean. Under the bed was trash and on the end take was gum that somebody left behind. Fridge was a little dirty.
Business response:
Dear Guest, Thank you for your feedback. We apologize for the issues you faced with the service and cleanliness. We understand how frustrating it can be to wait for assistance, and we will address these concerns with our team to ensure a more efficient and responsive experience. Additionally, we regret that your room wasn’t properly cleaned, and your comments will be shared with housekeeping for improvement. We appreciate you bringing this to our attention and hope to provide a more satisfactory stay next time. Sincerely, Ho... read more
Not what an extenda stay used to be. Had to ask for everything and all plastic
Business response:
Thomas, thank you for taking the time to share your thoughts. The experience you described is not the standard the team strives to provide. Your feedback is appreciated and helps identify areas for improvement.
B The hotel was supposed to have a grab and go breakfast from 6-9 am. At 7:00 there was nothing. No coffee. No food. Nothing! When I asked about it they finally went to start some coffee. Still no food whatsoever. I chose the hotel because we could just grab a quick bite and hit the road. Not happy with the service. The room was clean so that was a plus.
Business response:
Dear Guest, Thank you for being our guest. Starting your day with a good breakfast is essential, so we apologize that you didn’t have a good experience. We aim to ensure all our guests can enjoy our complimentary amenities, and we assure you we will look into what does not sound like a typical experience. Your feedback is highly valued, and we are dedicated to utilizing your insights as we continually enhance our services. Thank you for bringing this to our attention. Sincerely, Hotel Management
Loudest property I’ve stayed at! Toilet was already clogged. Not clean at all either!
Business response:
Jack, the feedback about noise, the restroom, and cleanliness is appreciated and will be considered seriously. The team will use your experience to help ensure a more comfortable environment moving forward.
There was like ten used cigarettes underneath the bed. No shower curtain and mold growing on the outside of the fridge and the floors extremely sticky
Business response:
Thank you for sharing this feedback. The team takes guest observations seriously and strives to maintain a comfortable environment. Your comments will be carefully considered as efforts continue to improve the overall guest experience.
Frequently asked questions about Extended Stay America Premier Suites - Boise - Meridian
How is Extended Stay America Premier Suites - Boise - Meridian rated?
Extended Stay America Premier Suites - Boise - Meridian has a 3.8 star rating with 766 reviews.
When is Extended Stay America Premier Suites - Boise - Meridian open?
Extended Stay America Premier Suites - Boise - Meridian is open now. It will close tomorrow at 12:00 a.m.