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Extended Stay America Premier Suites - Boise - Meridian
- Hotels
- Meridian, ID
About this business
Location details
3437 East Pine Avenue, Meridian, ID, 83642, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
The room smelled so bad we left at 3AM.
Business response:
Dear Eva, Thank you for choosing us. We are sorry for not meeting your expectations and will share your remarks with the team to improve the cleanliness and condition of your room. This is certainly not the experience we want our guests to leave with. Our housekeeping team is already reviewing it and taking action. Our front desk team is always here to assist you. Please consider giving us another opportunity to improve your experience.Sincerely,Hotel Management
Breakfast could use work and offer more options.
Business response:
Dear Angelina, Thank you for selecting Extended Stay America for your accommodation needs. Our foremost priority is to ensure that your experience in every aspect of our hotel is exceptional, and we hope to have met those expectations. We also value your suggestions regarding the enhancement of our breakfast offerings. Please be assured that we will carefully consider your feedback as we strive for continuous improvement. We look forward to the opportunity to welcome you back in the future.Sincerely,Hotel Management
We had rotten fruit and chewed gum in our room. When brought to the attention of the front desk they gave us a rag and told us to clean it. There were stains on the chairs and fake eye lashes on the floor. Do not recommend.
Business response:
Dear Stuart, Thank you for taking the time to provide feedback about your recent stay. We understand the importance of a fresh and clean hotel experience and sincerely apologize that we did not meet your expectations in this regard. We’re currently looking into our housekeeping services to make sure we’re keeping up with the highest cleanliness standards. Your input is greatly appreciated, and we look forward to welcoming you back and providing you with the exceptional experience you deserve.Sincerely,Hotel Management
Boise Trip Big decline from previous stays. Check-in was slow and not very friendly. First room that was assigned was not ready/made-up. Had to request a second room. The room was clean but the bed was very uncomfortable. The pillows were terrible, very flat and hard. Could not adjust the room temperature. It was set at 68F a little cold for us. The "breakfast" was instant oatmeal or breakfast bar. I would not recommend this hotel!
Business response:
Dear Gary, Thank you for continuously choosing our brand for your travel plans and for leaving your feedback. We want to apologize for the issues you had during your stay. As you have experienced in the past, this type of stay is not typical of our hotel or the service we deliver. We were sorry to read you had several issues during your stay, and we are grateful for your patience. We're committed to addressing these concerns and ensuring that every guest receives the highest level of service and care. We appreciate your comm... read more
Business response:
Hello Gary,Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. If you’re willing to provide more details, we’d love to address your concerns and improve for future visits. We hope to have the opportunity to offer you a better experience next time.
I wasn't a fan of the the shower head. It sprayed the wayer out like needles with made it impossible rinse off.
Business response:
Dear Allen, Thank you for providing your feedback. We recognize the significance of a refreshing shower experience and sincerely apologize for any inconvenience this may have caused. We are dedicated to addressing this issue promptly to ensure a comfortable stay for all future guests. Your insights are greatly appreciated, and we look forward to the opportunity to welcome you back soon to deliver an improved experience.Sincerely,Hotel Management
This place is new-ish, very clean. Friendly front desk folks. Price was right. However, I felt kind of crapped on as a guest. They only have one ice machine. It was out of order. When I asked the front desk person he (literally) told me I could walk down the street to the gas station if I needed ice (it was approx 25 deg F at the time). I actually might have stopped by the gas station in my way home from dinner if the desk person had told me the ice machine was out of order when he told me where the ice machine was two hours... read more
Business response:
Dear THOMAS, Thank you for sharing your feedback about your recent stay at our hotel. We are committed to delivering a comfortable and welcoming experience for all our guests, and it is disheartening to learn that we fell short in your case. Your input is invaluable, and we will ensure that it is communicated to the relevant team members. Constructive feedback like yours is essential for our continuous improvement. We sincerely hope you will consider giving us another opportunity to provide you with the exceptional experienc... read more
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Business response:
Timm, we regret to hear that your experience was not up to your expectations. Please know that we take your feedback into consideration to improve the quality of our services. We aim to provide a better experience in the future and encourage you to share any more details that could help us in this process.
Business response:
Elizabeth, it appears you had some concerns during your stay which unfortunately are not detailed in your review. We value all feedback as it helps us improve and provide a better experience for our guests. We apologize if your expectations were not met and encourage you to share more details so that we can address any specific issues. We hope for the opportunity to serve you better in the future.
Frequently asked questions about Extended Stay America Premier Suites - Boise - Meridian
How is Extended Stay America Premier Suites - Boise - Meridian rated?
Extended Stay America Premier Suites - Boise - Meridian has a 3.8 star rating with 766 reviews.
When is Extended Stay America Premier Suites - Boise - Meridian open?
Extended Stay America Premier Suites - Boise - Meridian is open now. It will close tomorrow at 12:00 a.m.