This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
Get directions
Room was clean and spacious. Staff was welcoming and helpful
Business response:
Dear Guest, Thank you for selecting Extended Stay America for your recent visit to the city and for sharing your comments. Our team was so pleased to learn you enjoyed your stay, found your suite comfortable, and our service friendly and professional. Thank you for being our guest, and we look forward to seeing you in the future! Sincerely, Hotel Management
Na
Business response:
Dear Guest, Thank you for staying with us and taking the time to share your review. While your feedback is brief, we understand that your stay fell short of the standard we aim to provide. We strive to ensure every guest feels valued and comfortable, and we’re sorry to know we missed that mark. We hope you will give us another chance to provide you with a more enjoyable visit. Sincerely, Hotel Management
As usual when I visit Charlottesville, this hotel was impeccable. Exceeded all my expectations again. I keep waiting every time I go there to have an experience where something goes wrong and it never does. One of the cleanest hotels I have ever stayed at in the staff are some of the nicest and most helpful staff I have ever encountered in all my travels. Just off the main road secluded just enough for peace and quiet, but stores are in walking distance, including Chick-fil-A. The area is safe and extremely clean. This is th... read more
Room was fantastic! Staff was very friendly and helpful.
Business response:
Dear Guest, Thank you for sharing such a wonderful review! It’s great to hear that you enjoyed your stay and found both the room and the service to your liking. Our team takes pride in creating a comfortable and welcoming environment for every guest, and your kind words will be shared with the team as encouragement to keep up the good work. We’re delighted your experience was a positive one and look forward to welcoming you back to Extended Stay America soon. Sincerely, Hotel Management
The hotel was convenient to where we were visiting. It was clean. Check in and check out were flawless. The hotel staff that we encountered was very friendly. The room was spacious and clean and the bed and pillows were so comfortable. We did not take advantage of the breakfast nor did we use the kitchen except the refrigerator. We will definitely stay there again. Take your own blow dryer though.
The staff were very friendly, the room was whole building inside and out was spotless. We will definitely be back.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and for this outstanding review! We’re delighted to hear that our team provided friendly service and that you found both your room and the property spotless. Your kind words will be shared with the staff as recognition for their efforts. We look forward to welcoming you back for another enjoyable and comfortable stay soon. Sincerely, Hotel Management
The front staff was so pleasant, friendly and helpful!
Very clean, friendly staff
Business response:
Dear Guest, Thank you for taking the time to post this wonderful review and for sharing it with other travelers. We’re thrilled to hear you enjoyed such a positive visit and appreciated the welcoming atmosphere and spotless accommodations. It’s always rewarding to know that our team’s efforts contributed to a comfortable and enjoyable time, and we’ll share this with our staff. Your kind words mean a lot, and we look forward to the pleasure of hosting you again for another excellent experience at Extended Stay America. Sincer... read more
Great place to stay.
Business response:
Dear Guest, Thank you for choosing Extended Stay America and taking the time to post a review. We’re delighted to hear that you enjoyed your stay and found the accommodations to your liking. Your feedback is greatly appreciated, and we look forward to welcoming you back for another comfortable and enjoyable visit. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.3 star rating with 476 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.