This profile has been claimed by the business owner or representative.
Extended Stay America Premier Suites Charlottesville
- Other
- Charlottesville, VA
About this business
Location details
3400 Berkmar Drive, Charlottesville, VA, 22901, United States
Get directions
Nice and clean
Very pleasant
Business response:
Dear Jeffrey, Thank you for being our guest and for sharing your experience with fellow travelers. We always work hard to provide a high-quality experience for all our guests, so it’s terrific to hear that you had such an enjoyable stay at Extended Stay America. We’d love to host you again someday for yet another unforgettable visit. Sincerely, Hotel Management
It’s a nice, new hotel. The staff were helpful and friendly.
Clean, comfortable and quiet room - even had a recliner chair! Weak continental breakfast.
Business response:
Dear Alexander, Thank you for choosing Extended Stay America and taking the time to post a review. We’re delighted to hear that our accommodation met your expectations and that you enjoyed the recliner chair! We appreciate your feedback regarding the breakfast and will share it with our team to explore ways to enhance the morning offerings. It was a pleasure having you as our guest, and we look forward to welcoming you again soon. Sincerely, Hotel Management
We brought our dogs! Friendly and convenient
Didn't have a pet with
Business response:
We are glad you enjoyed your stay. We look forward to your next stay.
Close to shopping
Business response:
We are thrilled you could come stay with us, and do a little me time with shopping. We look forward to your next visit.
The check in staff was great. A young lady by the name of Tia checked us in. She was very friendly and helpful. She appeared to like dealing with the public. The facility was very nice. My only complaint was the breakfast that was provided. It wasn’t even a good continental breakfast.
Business response:
Dear Wally, Thank you for choosing Extended Stay America and for sharing your wonderful comments with fellow travelers. We’re glad to hear that Tia made a positive impression with her friendliness and helpfulness during check-in. We also appreciate your kind words about the facility. However, we regret that the breakfast did not meet your expectations and understand how this could have impacted your experience. Your comments have been shared with our team, and we look forward to welcoming you back for an even better stay in ... read more
It is a new property with an unusual entry in the back of the building. There are no designated spots near the entry to unload your vehicle. When we arrived all the spots near the front door were taken and we had to take a cart through the handicapped parking to our vehicle. Although they have coffee available 24/7 in the lobby you have to request a coffee maker if you want one in your room.
Business response:
Dear Kathryn, Thank you for choosing Extended Stay America and taking the time to share your feedback with us. We’re glad to hear that you enjoyed your stay at our new property. We understand that the entry layout and parking situation caused some inconvenience, and we appreciate your observations. Additionally, we note your comment regarding the in-room coffee setup. Your observations help us identify areas for improvement, and we look forward to welcoming you back for an even more seamless and enjoyable stay. Sincerely, Ho... read more
Frequently asked questions about Extended Stay America Premier Suites Charlottesville
How is Extended Stay America Premier Suites Charlottesville rated?
Extended Stay America Premier Suites Charlottesville has a 4.3 star rating with 413 reviews.
When is Extended Stay America Premier Suites Charlottesville open?
Extended Stay America Premier Suites Charlottesville is open now. It is open 24/7.