Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Thank you for being our guest at Extended Stay America. We take great pride in providing our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

Mary, thank you for including Extended Stay America in your travel plans. We are delighted that you enjoyed your pre-cruise stay and are happy to know you were pleased with the service provided by Edward. We look forward to sharing your compliments with him. We appreciate your feedback and hope to have you as our guest again. Sincerely, Hotel Management 

Business response:

Kimberly, thank you for your nice rating and letting us know that your stay at Extended Stay America was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Sincerely, Hotel Management 

Business response:

We appreciate you taking the time to share your wonderful rating with fellow travelers online. Thank you for choosing us, and we look forward to welcoming you back to Extended Stay America. Sincerely, Hotel Management 

Business response:

Thank you for being a guest at Extended Stay America. We are delighted to know you had a relaxing stay in your well-appointed room and that you liked our convenient location close to many restaurants and other spots of interest. Your review is appreciated, and we hope you will come back to stay with us again soon. Sincerely, Hotel Management 

Business response:

Thanks for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, it appears that we succeeded in that. It was a pleasure having you at Extended Stay America, and we look forward to welcoming you back soon. Sincerely, Hotel Management 

Business response:

We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management 

Business response:

Valerie, thank you for your review of Extended Stay America. We are glad you had a pleasant time here. However, we are sorry you were not aware of our dishware policy. To ensure cleanliness of kitchenware upon check-in, brand standards require us to make these items available at the front desk rather than leaving them in the suites. We will remind our front desk to communicate this more clearly going forward. We hope to see you again soon. Sincerely, Hotel Management 

Business response:

Thank you for choosing Extended Stay America. We're glad to know our location close to the port worked well for you, but we're sorry our grab-and-go breakfast was not to your liking. We have made a note of your feedback as we plan any changes to our selections. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management