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Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
- Hotels
- Fort Lauderdale, FL
About this business
Location details
1450 SE 17th St., Fort Lauderdale, FL, 33316, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Business response:
Thank you for sharing the nice rating about your experience at Extended Stay America. We are happy to see your stay was pleasant in every way and hope we have the pleasure of hosting you again. Sincerely, Hotel Management
Liked the location very much. Easy in and easy out. The office clerk was clever and fun. there were 9 of us checking in and we were there for a good time. She was delightful and the driver of the van was wonderful.
This is a great one night spot for awaiting a cruise or flight. Would not have wanted to stay here on a vacation. Convenient location and lots of restaurants to walk to.
Business response:
Thank you for being our guest. We're glad to know our location was ideal for you, but we're sorry for failing to meet some of your expectations. It was our pleasure hosting you, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management
Pictures are Deceiving We booked this hotel mainly for its location. However, its online pictures were also a factor. The pictures do it way too much justice. It’s pretty worn down and outdated. The hallway carpet smelled of mildew and had lots of stains. We killed a HUGE roach that was in our bathroom. One of the beds was extremely squeaky. The receptionist was friendly though. I wouldn’t recommend it and next time I’ll pay more money for a nicer hotel.
Business response:
Sheryl, thank you for staying at our hotel. Although you had a pleasant time, we are sorry for the cleanliness issue you encountered. We have shared your feedback with the housekeeping team to be more diligent in their efforts. Also, our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent future infestation. We are very sorry and hope you will consider staying with us again so that we can make it up to you. Sincerely, Hotel Management
Its proximity to shopping plaza and eatery. How late Ross opens. I did not like how the room was not cleaned.
Business response:
Brisa, thank you for taking the time to post a nice rating of Extended Stay America. We always want every guest to have a pleasant experience, and we are glad to see we were able to accomplish this while you were here. We hope you will choose us again so we can impress you on your next trip as well. Sincerely, Hotel Management
The staff are good but they need more at the front desk during checkin. There was no one there between 2:30 and 3. The person working the desk was upstairs checking rooms, hence the need for another staff member.
Business response:
James, thank you for being our guest. We are pleased to know you liked our front desk and that overall you had a pleasant time. However, we are sorry for the service issue you encountered. We have made a note of your feedback as it will help us to improve our service moving forward. We hope to host you back in the future so that we can make your next stay a perfect one. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port
How is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port rated?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port has a 4.4 star rating with 2,006 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port open?
Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port is open now. It will close tomorrow at 12:00 a.m.