Extended Stay America Premier Suites - Fort Lauderdale - Convention Center - Cruise Port

Business response:

Thank you for being our guest. We are pleased overall you enjoyed your stay and hope to have another opportunity to welcome you back soon for a much better experience. Sincerely, Hotel Management 

Business response:

Thank you for staying with us. We're sorry our hotel did not meet your expectations. We agree there are areas within the hotel which are beginning to show their age. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future renovations. Until those plans are approved, our goal is to deliver the best service of any hotel in the area, and we hope you'll make plans to stay with us again! Sincerely, Hotel Management 

Business response:

Thank you for rating your experience at Extended Stay America. We are happy our efforts got us such good review and hope to have the pleasure of hosting you soon. Sincerely, Hotel Management 

Business response:

Thank you for reviewing your stay. We are sorry we missed meeting some of your expectations. We have made a note of your feedback and will share it with the appropriate team. Please consider a return visit to our hotel so that we can provide you with a better stay on a future date. Sincerely, Hotel Management