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Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
- Hotels
- Pompano Beach, FL
About this business
Location details
1401 W. McNab Rd., Pompano Beach, FL, 33069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Enjoyed my stay.... Been here a while and i love it wish i would have know about this place sooner. Really enjoyed it. Very nice staff and manager is very sweet
Paulina in fort lauderdale pompano beach In town for 2 nights. Location clase to route 60 and 62. No issues going to areas of interest. Continetal breakfast. Eggs cereal cofee tea hot chocolate. Vending machines. Hot water fountain in area for use if have your own supplies. After continental breakfast is over ,6am to 930am, no cofee available. Best to walk with a cup and coffee. No ice machine, find this strange being a hot state. Have a water fountain on the ground floor. Room was a junior suites. Full size fridge, stove to... read more
Business response:
Dear Pauline, Thank you for reviewing our hotel. We appreciate you pointing out specific items you loved and areas where we can improve. Also, we are evaluating the instances you mentioned, as we are committed to offering better service for our guests. We are sorry for the inconvenience caused in the room and have taken note of your observations and we shall pass your remarks to the concerned individual for further improvement. Please stay again at Extended Stay America so we can provide you with a more satisfying experience... read more
Good location.
Staff need to learn about customer service. They weren’t friendly at all.
Business response:
Dear Abdias, Thank you for taking the time to express your feedback regarding your stay with us. Please accept our apologies for the service you received from our staff and for any frustration this caused. This is not typical nor acceptable, and we will look into this matter to ensure it is not repeated. Thank you for being our guest, and we hope you will stay with us again so we can show you the hospitality for which we are known.Sincerely,Hotel Management
Loved it
Business response:
Dear Ladana, We are delighted you chose to stay with us at Extended Stay America. We appreciate your wonderful comments and are happy to read you loved everything about your time with us. Our staff works hard to exceed our guests' expectations and ensure everyone has a relaxing experience in comfortable, clean accommodations. Reviews like yours make it all worthwhile!Thank you for being our guest, and we hope you will revisit us the next time you are in the area.Sincerely,Hotel Management
The stay was OK but the hallway carpet is old so it NEEDS to be deep cleaned... The hotel is pet friendly which is great because I'm a pet person BUT it could smell better...
Business response:
Dear Shombrerah, Thank you for being our guest and sharing your feedback. Please accept our apologies for any housekeeping oversights you experienced. We aim to provide our guests with clean, comfortable, and well-maintained suites; therefore, we regret not meeting these expectations. We hope you will give us another opportunity to show you the seamless, outstanding stay you deserve; we would love to welcome you again the next time you are in this area.Sincerely,Hotel Management
The phone to call for service didnt work. When we needed help during night shift we were told that she didnt have all night to deal with us. There was nothing to call for service at the desk at night.
Business response:
Dear Alisha, We always appreciate feedback from our guests to ensure we are meeting our high standards of service. Therefore, we sincerely apologize for the issues you experienced during your stay. While we know this does not change your experience, we've shared your comments with our team to ensure a better experience for future guests. Thank you for staying with us, and we would love the opportunity to welcome you back to show you the outstanding hospitality you deserve. Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
How is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North rated?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North has a 4.5 star rating with 1,133 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North open?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North is open now. It will close tomorrow at 12:00 a.m.