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Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
- Hotels
- Pompano Beach, FL
About this business
Location details
1401 W. McNab Rd., Pompano Beach, FL, 33069, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Basic breakfast and a studio room The hotel overall was clean but for the amount I paid the room was very small it felt like a studio instead of a hotel room. The breakfast was very terrible quick inexpensive boiled eggs premade bag that were cold, no pancakes or waffles for my kids no fruit or even orange juice. I will not stay here again.
Business response:
Dear Guest, We appreciate you choosing us and for taking the time to leave your feedback. It was great to read about the enjoyable aspects of your visit. However, we apologize for any difficulties you had during your stay. Your review will be discussed with our associates as we focus on providing exceptional guest experiences. We appreciate your comments and hope to have another opportunity to welcome you again soon.Sincerely,Hotel Management
The room was very old. The toilet was dirty.
Business response:
Dear L’Nell, Please accept our apologies for anything other than a completely satisfying stay. We agree that some areas in our hotel are beginning to show their age, and we will share your concerns with the appropriate individuals for future improvements. We also apologize for the cleanliness issues with the toilet, and we deeply regret any discomfort it may have caused. Your feedback is crucial, and we appreciate your patience throughout your stay. We hope to have the opportunity to provide you with a much-improved experien... read more
Great place
Business response:
Dear Yves, We are thrilled you had an excellent stay at Extended Stay America, and we appreciate your lovely review. It was our pleasure to accommodate you, and we look forward to your next visit with us.Sincerely,Hotel Management
Staff was good. Room was clean. Wifi very slow. Breakfast was only coffee/tea, oatmeal, small muffin.
Free breakfast was not available. Only coffee (with no creamer). Kitchenette didnt have much. No dishwasher, no soap, hot pads, cooking utensils ect. Had to go to front desk to get plates & silverwear. Pool run down. Stingy on amenities.
Business response:
Dear April, Please accept our apologies for not meeting your expectations. We want every guest who stays with us to have a fulfilling experience and to depart with a lasting favorable impression; however, we sincerely apologize that this was not your experience. Your concerns will be shared with the appropriate individuals, and follow up to determine how we can enhance our service to our guests. We hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Ma... read more
Booking was fast and easy I like they accept all types of payments even cash the rooms have everything you need mini kitchen with a full refrigerator sofa bed lots of room and very comfortable and quiet the gym is open 24/7
The front desk clerk customer services was awful
Business response:
Dear Natasha, Thank you for being our guest and for sharing your feedback. We hope you enjoyed your stay overall, although we apologize for the service issues you experienced. We will share your comments with our front desk team to ensure a better experience going forward.Thanks once more for your feedback, and we hope you will stay with us again soon.Sincerely,Hotel Management
I like that it's quite the hotel staff and housekeeping is to them self very clean the rooms are big and spacious the only thing I had was that they didn't have coffee all day but 7/11 is down the street so it's worked out
Business response:
Dear Maria, Thank you for choosing Extended Stay America. We are pleased to know how much you liked your guest room. We want your stay with us to feel like home and be as comfortable as possible. Our dedicated team will appreciate your wonderful compliments. Thank you again for the great review; we hope to be your first choice whenever you visit the city.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North
How is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North rated?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North has a 4.5 star rating with 1,225 reviews.
When is Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North open?
Extended Stay America Premier Suites - Fort Lauderdale - Cypress Creek - Park North is open now. It will close tomorrow at 12:00 a.m.