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Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
- Hotels
- Miami, FL
About this business
Location details
8655 NW 21st Terrace, Miami, FL, 33122, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I’m not gonna write anymore. Do you figure it out and stay there Yourself. Something for the children to entertain them ,to feel Safe. I didn’t see no security. It was no swimming pool for sure. The Occupants that were there I really can’t say I felt safe. We asked if we could change our room and their excuse was you should’ve asked earlier after paying all that that should’ve told them something we’re not comfortable.
Não pretendo voltar Atendimento na recepção péssimo, atendente grosseira e os dois elevadores não estavam funcionando no período que estive. Porém o mais decepcionante com certeza foi o "café da manhã" que na reserva falava que estava incluso. Não havia nada além de café, aveia, iogurte e um bolinho seco de mercado, nem ao menos mesa com cadeiras para sentar para o café da manhã. Não tenho muito o que falar de bom, somente o quarto (camas e banheiro) eram confortáveis.
Business response:
Dear Vitória, We regret any disappointment you may have encountered during your stay. Delivering exceptional customer service to all our guests is paramount and a source of pride. We sincerely apologize that your experience did not meet your expectations, and we empathize with your frustration regarding the different issues you brought up. We have shared it with the relevant parties to enhance our ability to serve you better in the future. Furthermore, we will share your valuable feedback with our leadership to improve our b... read more
Disappointing Hotel péssimo
Business response:
Dear JOSE, On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your feedback. We hope to have another chance to provide you with the outstanding hospitality you should receive every time you are our guest. Sincerely, Hotel Management
Disappointing Limpieza, había cucarachas en el área de cocina y los corredores del hotel apestaban a desagüe y humedad Ubicación
Business response:
Dear Pamela, We sincerely apologize for your disappointing experience during your stay at our hotel. We take great pride in upholding high standards of cleanliness and guest satisfaction, and we regret any oversights that may have occurred. Your feedback has been communicated to our housekeeping team to prevent any recurrence of these issues. We sincerely hope that you will consider giving us another opportunity to provide you with a more seamless and enjoyable stay in the future. Sincerely, Hotel Management
Fair
No me gustó nada. No me gusto la atención del personal nocturno, de dia casi no estaba, la vailla que te dan para cocinar es mala. El desayuno no vale la pena. Es una cafe con una barrita de cereal. El olor es insoportable en el pasillo a comida vieja y en la habitación encontramos 2 cucarachas. Es solo para un hotel de paso. No volvería más. Nada
Business response:
Dear Noelia, We appreciate your feedback regarding your recent stay with us. We regret to learn about the issues you encountered with our night staff and amenities. Please accept our apologies for the cleanliness concerns you experienced. Your feedback is invaluable to us, and we will address these matters internally with our team. We strive to provide a comfortable experience for all our guests and hope you will consider giving us another opportunity to exceed your expectations in the future. Sincerely, Hotel Management
Is not a place to booking again People looks like sleeping inside the cars at the parking lot, the entrance is full of garbage, one of the elevators is not working & the other is too slow and dirty, the carpet almost everywhere dirty The room was clean
Business response:
Dear oswaldo, Thank you for taking the time to review your stay with us. Every guest who walks through our doors should expect a clean, well-maintained property as their home away from home when traveling. Therefore, we sincerely apologize that this was not your experience. We will address this immediately and genuinely appreciate your bringing this to our attention. We are committed to providing each guest with a seamless, outstanding stay, so we hope you will revisit so we can show you the visit you deserve. Sincerely, Hot... read more
Podia ter sido melhor Reservei um quarto com 2 camas e me informaram não ser possível oferecer 2 camas naquele momento. Localização.
Business response:
Dear HERMES, It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way. Your concerns are important to us, and we want to ensure every guest has a positive experience. Please know that we take your feedback seriously and will make the necessary improvements to provide the best possible service. We hope you'll consider staying with us again so we can exceed your expectations. Thank you for helping us become better. Sincerely,... read more
No vuelvo El desayuno es solo un termo con Cafe y otro con agua caliente, la heladera hacia un ruido infernal y a la noche la tenía que desconectar. Por las mañanas me despertaba y encontraba ciempiés caminando por la habitación qué se ponían abajo de la ropa. La cama cómoda
Business response:
Dear daniel, Please accept our sincere apologies for the challenges you experienced during your recent visit. Maintaining a comfortable and stress-free environment is one of our top priorities, so we genuinely regret the issues you described. Please rest assured we will review this with our team to prevent similar problems from impacting future guests. Thank you for bringing this to our attention as we strive to provide the best possible service for our valued guests. We are grateful for your patience and hope you will revis... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South
How is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South rated?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South has a 3.8 star rating with 2,594 reviews.
When is Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South open?
Extended Stay America Premier Suites - Miami - Airport - Doral - 87th Avenue South is open now. It will close tomorrow at 12:00 a.m.