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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port

3.8
  • Other
  • Miami, FL

About this business

Other

Location details

298 SW 15th Road, Miami, FL, 33129, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
3.81,638 reviews
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Melvin Sebastien,Pierre CAYLA-'s profile image
Melvin Sebastien,Pierre CAYLA- 
2 months ago

Manque de fruits et choix, pas énorme 

Business response:

Dear Guest, Thank you for sharing your thoughts with us. We are glad you took a moment to provide input, as it helps us understand how we can continue refining the experience we offer. Your comments about the morning options are appreciated, and they give us valuable insight into what guests may look for during their stay. We are always exploring ways to enhance convenience and comfort, and feedback like yours supports that effort. We truly hope to welcome you again and provide a visit that feels even more satisfying. Sincer... read more

Quinta's profile image
Quinta 
2 months ago

Nice location, staff was friendly 

Business response:

Dear Guest, Thank you for taking a moment to share your thoughts with us. It is wonderful to hear that you enjoyed the setting and felt well cared for during your visit. Feedback like yours motivates the team to continue creating a warm and welcoming atmosphere for every guest. We truly appreciate your recognition and are glad your time with us was pleasant. Your support means a great deal, and we look forward to offering you another comfortable and enjoyable stay in the future. Sincerely, Hotel Management 

Daniela's profile image
Daniela 
2 months ago

Boa localização 

Business response:

Dear Guest, We’re glad to hear that the location made your stay convenient and enjoyable. At Extended Stay America, we aim to provide an environment that supports ease and comfort for every guest, and it’s great to know this was a positive part of your visit. Thank you for taking a moment to share your experience, and we look forward to welcoming you back for another pleasant and convenient stay in the future. Sincerely, Hotel Management 

pierina's profile image
pierina 
2 months ago

i arrived earlier and the guy in the front desk help me out because of the storm that day. great service, great accomodation, clean room and spacious. loved it ! 

Jimmy Valencia's profile image
Jimmy Valencia 
2 months ago

Good. 

Business response:

Dear Guest, Thank you for choosing our hotel for your recent accommodation. While we are glad you were satisfied with many aspects of your stay, we are disappointed that we did not meet all of your expectations. We take your concerns seriously and appreciate the feedback. Our goal is to deliver outstanding service to every guest at every opportunity. Therefore, we hope that you will come back soon and let us show you the hospitality we are known for providing. Sincerely, Hotel Management 

Hector's profile image
Hector 
2 months ago

I was okey, didn’t have to much options for breakfast, and didn’t change the towels 

Business response:

Dear Guest, Thank you for taking a moment to share your experience. We are pleased to know your stay was comfortable overall. Your comments regarding the morning offerings and linen service are appreciated, as they help us identify opportunities to enhance the guest experience. We value all feedback, as it guides us in maintaining a welcoming and convenient environment. We hope to have the pleasure of hosting you again and providing an even more enjoyable visit in the future. Sincerely, Hotel Management 

lesbia's profile image
lesbia 
3 months ago

Breakfast no good 

Business response:

Dear Guest, Thank you for taking the time to share your thoughts with us. We appreciate your feedback and are sorry to learn that your breakfast experience did not meet your expectations. We are continually working to enhance the quality and variety of our offerings to ensure greater guest satisfaction. Your comments will be shared with our team for improvements. We look forward to welcoming you back for an improved and more enjoyable stay in the future. Sincerely, Hotel Management 

Pia's profile image
Pia 
3 months ago

The location was good, next to the metro and a shop. Quiet area, even though it's on a main road. Breakfast was the same every morning. When we arrived, we were told that there was an extra selection on some mornings, but there wasn't. When we checked in (on a Sunday), we were told that a 7-day stay includes one cleaning. We asked about cleaning on the fifth day and it turned out that the cleaner only comes on Sundays, which is our arrival and departure day. So the cleaner didn't come at all during our stay, not even to take... read more

Business response:

Dear Guest, Thank you for your recent review of your stay. We apologize for not meeting your expectations regarding certain aspects of your stay. We regret your disappointment regarding the breakfast selections and, most importantly, the housekeeping services. Being an extended stay property, we provide housekeeping services to guests who stay eight or more nights; however, these services are always available upon request for an additional fee. We also offer a complimentary linen exchange service at the front desk. In respon... read more

Karen's profile image
Karen 
3 months ago

Staff was great. Super nice and friendly. I got an ADA room on the first floor, not by Request, but I prefer not to have that next time. 

Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port

How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?

Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 3.8 star rating with 1,638 reviews. 

When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?

Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.