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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Booked and paid for a King, all that was available was a Queen, waiting for a credit from Travelocity. Room was ok, clean except the fridge was dirty There is not an ice machine on site so keep this in mind. Staff was very nice. Great location to Downtown Brickell and Brickell City Centre especially on NYE.
Business response:
Dear Guest, We regret the inconvenience you experienced with the room type and the condition of the fridge, which affected your stay. If your reservation was made through a third-party booking site, any financial inquiries or credits will need to be handled directly with them. Despite these challenges, we are pleased to hear that our team was helpful and that you found the location convenient. Your feedback is appreciated, and we hope to welcome you back for a more seamless and enjoyable experience in the future. Sincerely, ... read more
Fantastisch verblijf! We mochten zelfs eerder inchecken zonder extra kosten. De kamer was schoon en ruim en het personeel is behulpzaam. Perfecte ligging met goede OV-verbindingen en veel bezienswaardigheden in de buurt. Absoluut een aanrader!
Naw
Business response:
Dear Guest, Thank you for taking a moment to share your experience. We are sorry that your stay didn’t fully meet your expectations. Feedback like yours is important as it helps guide our efforts to enhance the overall guest experience. Our team is committed to providing a welcoming and comfortable environment for every visitor, and we hope to have the opportunity to host you again in the future, ensuring a visit that better aligns with what you’re looking for. Your insights are truly appreciated and help us continue improvi... read more
Pas de petit déjeuner juste un table avec café et mufffins industriels dans du plastique. Acceuil plus ou moins sympa selon le personnel mais toujours professionnel. Assez proche du métro pour se deplacer facilement dans Miami
Business response:
Dear Guest, Thank you for taking the time to share your impressions. We are pleased that the convenient surroundings supported easy travel throughout the area and helped make your visit more accessible. Our team strives to maintain courteous and respectful interactions at all times, and we appreciate your recognition of that effort. Light morning offerings are intended to provide a simple start to the day, and guest perspectives help guide how these are presented. We look forward to welcoming you back soon. Sincerely, Hotel ... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 3.8 star rating with 1,733 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.