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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Staff is great Jose, Mario and Xavier are the greatest
For the price i expected a bit more. The rooms are basic, furniture needs updating, so the appliances. Nowhere i read i advance that cleanning service is only once a week. Location is great, parking is great. Breakfast is granola bars and cupcakes, but the coffee is good.
Business response:
Dear Guest, Thank you for sharing your thoughts with us. We are glad to hear that the easy parking and morning coffee added value to your visit. After reading your feedback about our housekeeping team not visiting your suite, we regret knowing we may have missed an important communication step during check-in. Our housekeeping service is conducted weekly to respect the privacy of guests staying for extended periods; however, we offer additional housekeeping at your request for a minimal fee. We hope to welcome you back for a... read more
The clearness could be better, smell in a room and corridors is terrible, should clean the AC properly and maybe add some air aroma. Breakfast isn’t breakfast, you better to call it morning snacks. Was nice anyway to get at least something. Only once in 9 days got some orange (fresh fruit). Stuff was mostly nice, except one woman, who refused to give us more than one dishwashing gel! Was funny to come and ask for more each time after cooking.
Business response:
Dear Guest, We are sorry that your stay did not provide the level of comfort and care we strive to deliver. We work hard to provide a clean and comfortable environment; therefore, we regret that this issue compromised your experience. We will follow up on your concerns, and we appreciate you bringing this to our attention. Your observations about the morning offerings and limited variety have been noted and shared with our culinary team for review. While we are pleased to hear that some interactions were positive, we are sor... read more
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 3.8 star rating with 1,733 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.