Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port

Business response:

Dear Mikael, Thank you for your feedback. We are glad our location was convenient for your visit and that the room was manageable for your stay. We understand your concerns about the condition of our accommodations and breakfast offerings. Your comments are appreciated and will be shared with the respective teams as we work to improve the overall impression of our guest experience. We hope to offer a more comfortable and satisfying visit in the future. Sincerely, Hotel Management 

Business response:

Dear Avina, Thank you for your feedback. We are glad you had an awesome experience and truly appreciate you choosing to stay with us. It is always rewarding to know when a guest enjoys their visit. We would be delighted to welcome you back again soon to Extended Stay America. Sincerely, Hotel Management 

Business response:

Dear Victor, We are delighted you chose to stay with us at Extended Stay America. We want to be a true home away from home for travelers, so our highest priority is to make sure every guest has a relaxing experience with comfortable accommodations. Thank you for taking the time out of your busy day to recognize our efforts. It was our pleasure to host your visit, and we look forward to seeing you soon. Sincerely, Hotel Management 

Business response:

Dear Jasmine, It is always gratifying to receive praise for exceeding expectations, and we are glad you enjoyed your stay. It was our pleasure hosting you at Extended Stay America; we hope to see you again soon. Sincerely, Hotel Management