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Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
- Other
- Miami, FL
About this business
Extended Stay America Hotel Miami - Brickell - Port of Miami is located at 298 SW 15th Rd, Miami, FL. This business specializes in Hotels & Motels and Other Lodging and has 1 review(s) with a star rating of 3.0.
Location details
298 SW 15th Road, Miami, FL, 33129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I rented a non smoker room and when I get in I received a pretty slap of smoke, that mean that they did not cleaned properly
Business response:
Dear Bryan, Thank you for choosing to stay at our hotel during your recent visit to our area. We understand that first impressions are important, and clean accommodations play a vital role in creating a pleasant stay. We apologize for any inconvenience you experienced during your stay, and we have shared your feedback with our housekeeping team to take quick action. Thank you again for your feedback; it helps us improve our service and better serve our guests.Sincerely,Hotel Management
Just a bed and shower The front desk staff two different associates were not warm, welcome and inviting, the breakfast was a joke and the room was basic.
Business response:
Dear Ulreka, Thank you for taking the time to leave a review; we appreciate your feedback. We prioritize the comfort and satisfaction of our guests and sincerely regret any shortcomings in meeting your expectations. We know a first impression is essential, and what you experienced is not typical. Please be assured that we will dedicate our efforts to ensuring a consistently satisfactory experience for all our esteemed guests. Should your travels bring you back to the city, we welcome the opportunity for you to stay with us a... read more
What I most like is the staff that worked at the hotel from the front desk to the personnel that took care of the rooms. What I didn't like nothing. Great experience, great location.
Business response:
Dear Hilda, Thank you very much for posting a review of your stay. Our team members are our best asset as they continually strive to create a welcoming and accommodating experience for all of our guests. Thank you for acknowledging their efforts.We appreciate your feedback and look forward to your next stay at Extended Stay America.Sincerely,Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port
How is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port rated?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port has a 4.3 star rating with 1,133 reviews.
When is Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port open?
Extended Stay America Premier Suites - Miami - Downtown Brickell - Cruise Port is open now. It will close tomorrow at 12:00 a.m.