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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Hotel was fantastic! Upon late check in the night reception guy was somewhat unfriendly and seem agitated. But the lady the next morning was awesome.
Business response:
Patrick, thank you for staying at Extended Stay America. We are glad your overall experience with our staff was pleasant and will surely share your compliments with her. However, we regret you did not experience one of our associates at his best. We will share your feedback with the appropriate individual so he can be more diligent going forward. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
100% Awesome This is by far the CLEANEST hotel I’ve ever stayed in. Awesome job y’all. Keep up the good work. 100% awesome
Business response:
Sherry, thank you for sharing your experience with fellow travelers. We are glad you were impressed with our well-kept property. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking the time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Unexpectedly amazing Everything was absolutely amazing. The only complaint i have is someone CONSTANTLY walking hard over or room. The walls are entirely too thin. Heard someones entire conversation next door. Room was very clean, updated, full size refrigerator, stove, sink etc. Not enough channels with tv package. C
Business response:
Yulonda, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant time with us and enjoyed your well-equipped suite. However, we regret the noise issue you faced. We wish we had the opportunity to address the problem while you were here. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Loved full refrigerator with freezer. Reduced rate without maid service. That's a plus. Daily maid service is a waste of time and money. Very new and clean facility.
Business response:
Kaaren, thank you for being our guest at Extended Stay America. We are glad to know you liked our clean, well-maintained property and had a wonderful stay with us. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Very happy with experience
Business response:
Jonathan, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Piss poor service By far the rudest transactional experience I have ever had at a front desk. Literally the first word said to me was “yah, name” he never checked my ID, never told me my room number and was disgusted to have to help.
Business response:
Robert, thank you for your valuable feedback about our hotel, as it enables us to pinpoint areas of improvement and better enhance our services. We apologize for the poor service you received from our front desk associate. Your comments have been shared with this individual to be more diligent in their efforts going forward. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service. Sincerely, Hotel Management
The hotel was very convenient to hospitals, restaurants & park.
Business response:
Mark, thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and that you were impressed with our ideal location close to many places. It was a pleasure hosting you, and we hope to see you again soon! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,376 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.