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Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
3311 West End Ave., Nashville, TN, 37203, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
The front desk staff were excellent. Helpful, friendly, attentive. The rooms were in overall great condition. Love the updates. However, under the bed, around the refrigerator could be more clean.
Business response:
Melissa, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable, and you were pleased with the exceptional service provided by our front desk staff. We work hard to ensure high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We value your observations and look forward to welcoming you back soon. Sincerely, Hotel Management
Helpful staff and good proximity to Downtown. Continental breakfast is a joke compared to other properties/hotel brands at similar price point.
Business response:
Thank you for your stay at Extended Stay America. We are glad you liked our cordial staff and had an overall great stay. We will share your compliments with our team. We are also delighted to hear our convenient location close to downtown was perfect for your needs. However, we regret our grab-and-go breakfast offerings were not of your liking. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was comfortable. Proprty could be a little cleaner in the main areas. Rooms ok
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We value your suggestions and look forward to your return visit. Sincerely, Hotel Management
Hotel was fantastic! Upon late check in the night reception guy was somewhat unfriendly and seem agitated. But the lady the next morning was awesome.
Business response:
Patrick, thank you for staying at Extended Stay America. We are glad your overall experience with our staff was pleasant and will surely share your compliments with her. However, we regret you did not experience one of our associates at his best. We will share your feedback with the appropriate individual so he can be more diligent going forward. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
100% Awesome This is by far the CLEANEST hotel I’ve ever stayed in. Awesome job y’all. Keep up the good work. 100% awesome
Business response:
Sherry, thank you for sharing your experience with fellow travelers. We are glad you were impressed with our well-kept property. We understand that fresh and clean accommodations are of the utmost importance, and we are very proud of our housekeeping associates for the great work they do. Thank you for taking the time out of your day to recognize our efforts. We hope you choose Extended Stay America any time your travels bring you back this way. Sincerely, Hotel Management
Unexpectedly amazing Everything was absolutely amazing. The only complaint i have is someone CONSTANTLY walking hard over or room. The walls are entirely too thin. Heard someones entire conversation next door. Room was very clean, updated, full size refrigerator, stove, sink etc. Not enough channels with tv package. C
Business response:
Yulonda, thank you for being our guest at Extended Stay America. It’s a pleasure to know you had a pleasant time with us and enjoyed your well-equipped suite. However, we regret the noise issue you faced. We wish we had the opportunity to address the problem while you were here. On behalf of everyone here, we invite you to revisit us on your next trip to the area. Sincerely, Hotel Management
Loved full refrigerator with freezer. Reduced rate without maid service. That's a plus. Daily maid service is a waste of time and money. Very new and clean facility.
Business response:
Kaaren, thank you for being our guest at Extended Stay America. We are glad to know you liked our clean, well-maintained property and had a wonderful stay with us. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,459 reviews.
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.