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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Loved full refrigerator with freezer. Reduced rate without maid service. That's a plus. Daily maid service is a waste of time and money. Very new and clean facility.
Business response:
Kaaren, thank you for being our guest at Extended Stay America. We are glad to know you liked our clean, well-maintained property and had a wonderful stay with us. It was a pleasure having you here, and we look forward to hosting you again soon. Sincerely, Hotel Management
Very happy with experience
Business response:
Jonathan, thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management
Piss poor service By far the rudest transactional experience I have ever had at a front desk. Literally the first word said to me was “yah, name” he never checked my ID, never told me my room number and was disgusted to have to help.
Business response:
Robert, thank you for your valuable feedback about our hotel, as it enables us to pinpoint areas of improvement and better enhance our services. We apologize for the poor service you received from our front desk associate. Your comments have been shared with this individual to be more diligent in their efforts going forward. We hope you will give us another chance to prove ourselves and show you that we take great pride in providing wonderful service. Sincerely, Hotel Management
The hotel was very convenient to hospitals, restaurants & park.
Business response:
Mark, thank you for choosing to stay at Extended Stay America. We are delighted to know you enjoyed your time with us and that you were impressed with our ideal location close to many places. It was a pleasure hosting you, and we hope to see you again soon! Sincerely, Hotel Management
Nothing special about this property. Very basic. Staff was horrible
Business response:
Thank you for evaluating your stay with us. Our main goal is to make sure you receive outstanding service, and we are sorry we fell short during your visit. We appreciate your valuable feedback and hope you will give us another chance to make a better impression. Sincerely, Hotel Management
This hotel is perfect if you’re just looking for a place to get ready and sleep! Great location very convenient to downtown (Uber’s were no more than $10 anywhere we went)! Staff was friendly and accommodating with an early check in and dropping off our luggage until the room was ready! My only complaint would be the breakfast which was really just granola bars, muffins and coffee! I would definitely recommend this to anyone and would stay again when back in Nashville!!
Business response:
Your outstanding review of Extended Stay America Nashville made our day! It is delightful to know you appreciated our convenient location and spacious rooms, as well as our friendly service. Thank you for being our guest. We look forward to your next visit! Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.3 star rating with 1,460 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.