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Extended Stay America Premier Suites - Nashville - Vanderbilt
- Hotels
- Nashville, TN
About this business
Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
Location details
3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Outside was very nicely landscaped and clean! The staff was very accommodating with anything that I needed and very friendly and kind. I was so happy to know that ONLY when needed to have bedding sheets changed and towels, if I needed these services. Although once a week changes are what we normally do in our own homes!! And hats off to your hotels and great to know you provide these services only when needed!😊 Thank you ☺️! Pamela S Sipe
Business response:
Thank you for reviewing your stay at Extended Stay America. We're thrilled to know the service provided by our wonderful associates met all your expectations and that you were impressed with our housekeeping policy. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Would not recommend First room had plumbing problems. Moved us to a second room that was ok. Didn’t realize they don’t clean your room or give fresh linens except for once a week
Business response:
Joyce, thank you for taking the time to review your stay. We're sorry for the maintenance issue you encountered in your initial room and the inconvenience you had due to our housekeeping policy. We have asked the appropriate team to fix the problem you mentioned. Also, know being an extended stay hotel, we clean room weekly to maintain the privacy of our guests, but this service is always available on request for a minimal fee. Hopefully, we will have the opportunity to make it up to you on a future visit. Sincerely, Hotel M... read more
Business response:
Ellen, thank you for being our guest and for rating your experience. We regret to have missed the opportunity to provide you with a perfect stay. Please give us another chance to prove that we are committed to providing an excellent guest experience. Sincerely, Hotel Management
Business response:
Thank you for rating your stay at Extended Stay America. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon. Sincerely, Hotel Management
Very basic and clean hotel as advertised. Nothing fancy but nice. Breakfast is just grab a granola bar or a basic coffee. I wish they had, had 1/2 and 1/2 for creamer. I also requested a top floor which we did not get. I didn't notice until we got to our room. Of course, the person above us was constantly walking for some reason which was very loud and annoying. Next time I would make sure to check at front desk immediately about a top floor room. Other than that, everything was great for a basic, nice hotel room that you ar... read more
Business response:
Thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us and liked our well-kept property. However, we are sorry for the issues you encountered. We will share your feedback with our brand leaders to determine new grab-and-go breakfast offerings. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Our room was very clean and close to lots of places. Free parking and it was close to entrance. Easy check in.
Business response:
Thank you for the glowing review of Extended Stay America. It’s a pleasure to know you loved your clean and comfortable accommodations and enjoyed our ideal location. We appreciate your business and look forward to welcoming you back soon. Sincerely, Hotel Management
Clean, spacious, room. Close to Vandy medical. Bedding, mattress, and pillows not the best quality.
Business response:
Thank you for your gracious review of Extended Stay America. We are delighted to know you liked your well-kept room and that you were impressed with our ideal location close to the Vanderbilt University Medical Center and other interesting spots in our city. However, we are sorry for the discomfort you experienced with the bed. It was a pleasure serving you, and we hope to see you again soon. Sincerely, Hotel Management
Business response:
We are delighted you had a great stay at Extended Stay America. Thank you for the nice rating, and we look forward to hosting you again soon. Sincerely, Hotel Management
Frequently asked questions about Extended Stay America Premier Suites - Nashville - Vanderbilt
How is Extended Stay America Premier Suites - Nashville - Vanderbilt rated?
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
When is Extended Stay America Premier Suites - Nashville - Vanderbilt open?
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.