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Extended Stay America Hotel Nashville - Vanderbilt is located at 3311 W End Ave, Nashville, TN. This location is in the Hillsboro West End neighborhood. This business specializes in Hotels & Motels and Other Lodging.
3311 West End Ave., Nashville, TN, 37203, United States
Get directionsWeekday | Schedule | Status |
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Mon | 12:00 a.m. to Midnight | |
Tue | 12:00 a.m. to Midnight | |
Wed | 12:00 a.m. to Midnight | |
Thu | 12:00 a.m. to Midnight | |
Fri | 12:00 a.m. to Midnight | |
Sat | 12:00 a.m. to Midnight | |
Sun | 12:00 a.m. to Midnight |
No luxury and minimal service but very clean This is a low-service, but very clean and cheap hotel in a great area. My main problem is they things they do to keep costs low. Like providing what felt like small blocks of stiff Styrofoam in a pillowcase--extremely uncomfortable! Or turning the fridge to "high" so the next morning I found my drinks were barely cool and nothing froze in the fridge. (And there is no ice machine in the hotel.). But the A/C works like a champ! My second stay here, and the staff are always friendly.
Business response:
Steven, thank you for returning to Extended Stay America. We're glad to know you liked your well-kept property and that you found us to be at a fair price. However, we're sorry for the inconvenience you had due to the pillows in your room and for not meeting some of your expectations. It was a pleasure to have you as our guest, and we hope to see you again soon. Sincerely, Hotel Management
Decent area. Uncomfortable bed. No coffee in the room.
Business response:
Jessie, thank you for the feedback. We are sorry for the disappointment you had with the comfort of the bed and regret the inconvenience caused. We would like to inform you that the coffee-maker is always available at the front desk and is complimentary. Be assured we will remind our staff to communicate this more clearly going forward. On a positive note, we are happy you liked our location and had a comfortable stay. Thank you again, and we hope to serve you better on your next visit. Sincerely, Hotel Management
Great experience! No issues at all. The rooms were clean and had all the expected amenities. The elevator was very hot inside, but apart from that everything was great.
Business response:
Nick, thank you for being our guest at Extended Stay America. It’s a pleasure to know you enjoyed your stay with us and liked your well-kept suite. On behalf of everyone here, we invite you to revisit us for an even better experience. Sincerely, Hotel Management
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 4.2 star rating with 1,377 reviews.
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.