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3311 West End Ave., Nashville, TN, 37203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Just as great the 2nd time around! The room was nice and comfortable for an overnight stay. This was our 2nd time at this hotel and would stay again if needed.
Business response:
Jennifer thank you for the fantastic feedback about your overnight stay at Extended Stay America. We are delighted to know you had a great time with us once more and that you were impressed with the cleanliness of our accommodations. We appreciate the outstanding review and look forward to your future visit. Sincerely, Hotel Management
It was awesome very New York flat feel love it
Business response:
Anthony, thank you for taking the time to review your experience at Extended Stay America. We are happy you enjoyed your stay at our hotel. We are also glad you liked your comfortable suite. Thank you also for being our guest, and we hope to welcome you back soon. Sincerely, Hotel Management
The location of the property was excellent for my needs. The staff was pleasant and helpful. I had my service animal with me and they were very helpful with any information I would need to accommodate him. Overall, it was a very relaxing visit. I plan on using more of your locations!
Business response:
Thank you for taking the time to share about your stay at Extended Stay America. We are thrilled to know you loved our courteous associates and that our great location was perfect for your needs. We look forward to welcoming you again the next time you visit our area. Sincerely, Hotel Management
The front desk staff were excellent. Helpful, friendly, attentive. The rooms were in overall great condition. Love the updates. However, under the bed, around the refrigerator could be more clean.
Business response:
Melissa, thank you for being our guest and for taking the time to review your experience at Extended Stay America. It is delightful to know you found your suite comfortable, and you were pleased with the exceptional service provided by our front desk staff. We work hard to ensure high levels of service, so we will share your compliments with the team to let them know their efforts are appreciated. We value your observations and look forward to welcoming you back soon. Sincerely, Hotel Management
Helpful staff and good proximity to Downtown. Continental breakfast is a joke compared to other properties/hotel brands at similar price point.
Business response:
Thank you for your stay at Extended Stay America. We are glad you liked our cordial staff and had an overall great stay. We will share your compliments with our team. We are also delighted to hear our convenient location close to downtown was perfect for your needs. However, we regret our grab-and-go breakfast offerings were not of your liking. Thank you once more for reviewing us, and we look forward to welcoming you back soon. Sincerely, Hotel Management
It was comfortable. Proprty could be a little cleaner in the main areas. Rooms ok
Business response:
It was a pleasure having you as our guest at Extended Stay America. We strive daily to please our guests, and your feedback tells us we are meeting those goals. Thank you for taking the time to share your perfect rating. We value your suggestions and look forward to your return visit. Sincerely, Hotel Management
Hotel was fantastic! Upon late check in the night reception guy was somewhat unfriendly and seem agitated. But the lady the next morning was awesome.
Business response:
Patrick, thank you for staying at Extended Stay America. We are glad your overall experience with our staff was pleasant and will surely share your compliments with her. However, we regret you did not experience one of our associates at his best. We will share your feedback with the appropriate individual so he can be more diligent going forward. Thank you once more for your review, and we hope you will choose us again. Sincerely, Hotel Management
Extended Stay America Premier Suites - Nashville - Vanderbilt has a 3.8 star rating with 2,017 reviews.
Extended Stay America Premier Suites - Nashville - Vanderbilt is open now. It will close tomorrow at 12:00 a.m.